unknown file format: crash

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theBrian
Posts: 3
Joined: 07 Dec 2016, 21:35

unknown file format: crash

Post by theBrian » 15 Dec 2019, 11:56

Dear tvpainters

there's this file, and when I try to go into one of the clips, a message "unknown file format" pops up and TVPaint Is blocked. means I can't access it anymore :cry:

os: mojave 10.14.6
TVPaint 11 pro 11.0.6. 64-bits
tvpp file size is roughly 1.4gb

anyone had (a solution for) this problem before?

thanks,
tB

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