[macOS] Update on TVPaint 11.0.9 lag issue

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Soom
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by Soom » 07 Jan 2020, 00:26

Thierry wrote:
30 Dec 2019, 11:19
But our other Macs aren't affected either: our MacBookPros from 2016 (running Mojave) and our old iMac from late 2012 (running Mojave), and even a MacPro from 2012 (running Sierra) :?
Could be a French thing?! maybe your studio is covered by some magic aura? :) sorry for being sarcastic :)
iMac, Os 10.12.6, Cintiq 22", TVP Std 11.0.8

fluffiekom
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by fluffiekom » 21 Jan 2020, 17:29

Hey everyone, I'm having the same problem since I upgraded TVPaint 11 standard edition (32bits) to TVPaint 11 Pro (64bits)
I first thought it was because my mac couldn't handle it and there were no other reports of the lag on the forum. But now it seems a lot of other people are having the same problem and my mac is doing fine with other programs.
I do almost everything in TVPaint; illustrate, animate, design etc. but the lag is driving me insane.
Is there a way/link to downgrade my TVPaint to version 11.0.8? since that seems to fix the issue for everyone with the same problem.
(I need a 64-bit version because I updated to macOS Catalina and it doesn't support 32-bit programs anymore)

Many thanks in advance.

Good luck solving the lag issue.

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Thierry
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by Thierry » 22 Jan 2020, 10:37

Unfortunately that won't be possible: we don't have a 64-bits version of TVPaint 11.0.8 Standard because it did not exist at the time (it only appeared with 11.0.9).

On the bright side, we believe we have a fix for the lag, it's currently being tested :)
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fluffiekom
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by fluffiekom » 22 Jan 2020, 13:42

Nice! Thank you for the quick reply Thierry.

Good luck with testing!

ChristopherC
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by ChristopherC » 12 Mar 2020, 06:17

Thierry wrote:
22 Jan 2020, 10:37
Unfortunately that won't be possible: we don't have a 64-bits version of TVPaint 11.0.8 Standard because it did not exist at the time (it only appeared with 11.0.9).

On the bright side, we believe we have a fix for the lag, it's currently being tested :)
any updates on this?

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Thierry
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by Thierry » 12 Mar 2020, 12:25

As a matter of fact, yes!
If everything goes right, we should release a software update before the end of next week, adressing the issue :)
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ChristopherC
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by ChristopherC » 12 Mar 2020, 16:23

that's awesome to hear! :D

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Thierry
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Re: [macOS] Update on TVPaint 11.0.9 lag issue

Post by Thierry » 16 Mar 2020, 13:14

Unfortunately we're going to have to delay that update.

Apologies everyone :(
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