TV Paint Freezes if idle too long

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W4DolphinPilot
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Joined: 04 Jun 2018, 15:17

TV Paint Freezes if idle too long

Post by W4DolphinPilot » 16 Jun 2018, 03:22

So sometimes, when I go downstairs to grab a bite, or take a break to watch a 10 min video or step out for a bit, I will leave my TV paint open on my Cintiq Pro 13 as I am wont to do, and with any other program, nothing goes wrong. But for some reason, TV Paint likes to freeze after 10 or so minutes of inactivity and I have to go to the processes tab to end the process every time and reopen it. I haven't lost anything important per say, but it's just really annoying to have to do this if I'm not either in 100% working mode, or if I'm not away from my computer for a long stretch of time. Is this a bug or is it something to do with some process that betters it somehow (I don't know, like maybe extending the flash drive key's lifespan or something like that).

Note: I'm using Standard version, up to date, and on Windows 7.

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Thierry
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Joined: 07 Jan 2013, 08:28

Re: TV Paint Freezes if idle too long

Post by Thierry » 19 Jun 2018, 09:03

Hi,

I've encountered the issue several times before, but it was only on Mac.
Which version of TVPaint are you using ? v10 or v11 ?

Best,
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slowtiger
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Joined: 08 May 2008, 21:10
Location: berlin, germany
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Re: TV Paint Freezes if idle too long

Post by slowtiger » 21 Jun 2018, 17:55

Can't confirm with v10 on my side, leave it open for days, even weeks.
TVP 10.0.18, Mac Pro Quadcore 3 GHz, 16 GB RAM, OS 10.11, QT 7.7.3

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D.T. Nethery
Posts: 2282
Joined: 27 Sep 2006, 19:19

Re: TV Paint Freezes if idle too long

Post by D.T. Nethery » 21 Jun 2018, 22:30

I've had a similar issue with TVPaint 11 Pro 32bit version . If I go away and leave it for a while , TVPaint 11 32bit crashes . This never happens with TVPaint 11 64bit which I have sometimes left open (but idle) for two days . It also never happens with TVPaint 10 (32bit or 64bit) only with TVPaint 11 32bit.
MAC OS 10.11.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.6, 64bit -
Wacom Cintiq 21 UX - Wacom Intuos Pro 5 - driver version 6.3.20-8

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