Search found 315 matches

by Xavier
9 minutes ago
Forum: Technical Support
Topic: Weird right-click eraser is active while stylus pen in air
Replies: 13
Views: 6297

Re: Weird right-click eraser is active while stylus pen in air

I think it will be removed with the new 11.5.1 release anyway. Please don't remove this feature! I use right click as an eraser all the time. It is so quick and efficient, it is a fantastic time saver. OK, it's good to get your feedback. It won't be totally removed anyway but it will be more config...
by Xavier
Yesterday, 13:35
Forum: Technical Support
Topic: Weird right-click eraser is active while stylus pen in air
Replies: 13
Views: 6297

Re: Weird right-click eraser is active while stylus pen in air

Thanks, indeed I reproduced it. Quite funny :D But there's also a quick workaround : since there's no use of the right click in TVPaint, you can simply disable it in the Wacom settings. It's apparently a weird side effect of the previous eraser management. I think it will be removed with the new 11....
by Xavier
14 Jan 2021, 17:04
Forum: Technical Support
Topic: 11.5.0 split clip behavior bug ?
Replies: 1
Views: 34

Re: 11.5.0 split clip behavior bug ?

Yes, it's been reported already : viewtopic.php?f=10&t=13957
It will be fixed in the new release.
by Xavier
14 Jan 2021, 16:54
Forum: Technical Support
Topic: Sound won't mute.
Replies: 5
Views: 75

Re: Sound won't mute.

trashmold wrote:
14 Jan 2021, 15:07
https://youtu.be/wfHxXPRqSxA
Okay, I assume that you muted the sound using your pen, right ? I tested with the mouse only.
by Xavier
14 Jan 2021, 16:53
Forum: Technical Support
Topic: Sound won't mute.
Replies: 5
Views: 75

Re: Sound won't mute.

trashmold wrote:
14 Jan 2021, 15:07
Did you mean this build? Help>About TVPaint Animation?
https://ibb.co/B6wxvL0
Yes, in the title bar of this window you can read the build date.
by Xavier
14 Jan 2021, 16:51
Forum: Technical Support
Topic: Weird right-click eraser is active while stylus pen in air
Replies: 13
Views: 6297

Re: Weird right-click eraser is active while stylus pen in air

Can any of you tell us a step by step, straightforward methodology to reproduce the issue ?

I understand that it's annoying, but we have to determine at first if it's specific to some tablet settings, then we must reproduce the malfunction by our side with the debugging info turned on.
Thanks :)
by Xavier
14 Jan 2021, 16:46
Forum: Technical Support
Topic: Program stuck after an OS update
Replies: 2
Views: 50

Re: Program stuck after an OS update

What's your licencing ? do you have a dongle or not ?

Then yes, tell us your MacOS version.

You may also try to get rid of the tvp* folder in the Library subfolder that's in your home directory (how'd you say it in a mac-user friendly language ? the unix way woud be : rm -rf ~/Library/tvp*)
by Xavier
14 Jan 2021, 14:29
Forum: Technical Support
Topic: Sound won't mute.
Replies: 5
Views: 75

Re: Sound won't mute.

Can you please attach a screen capture so that we can see your timeline ?
I did a quick test on a Mac (High Sierra), I had no issue so far with the mute.

Can you please also provide the build date and time, that is shown in the about window titlebar ?
by Xavier
14 Jan 2021, 13:13
Forum: Technical Support
Topic: macOS Big Sur and TVPaint Animation 11
Replies: 27
Views: 8531

Re: macOS Big Sur and TVPaint Animation 11

Artano wrote:
13 Jan 2021, 16:34
I've already contacted the support. They gave me a time limited version of TVPaint 11.5 and I have to send in the Dongle for an exchange to the permanent dongle less version.
With the limited version you have been given, there's no need to have a dongle I think :)
by Xavier
12 Jan 2021, 19:00
Forum: Technical Support
Topic: Export from Tv-Paint to After Effects fails
Replies: 14
Views: 14200

Re: Export from Tv-Paint to After Effects fails

When you say CC 2017 , do you mean After Effects version 17.0 ? No, CC2017 is the code version, it means AE 14.0 if I rely on Wikipedia . I have no clue what this code version mean. Guess it's somehow related to the Adobe Creative Cloud. We'll have to do something for the import script anyway. The ...
by Xavier
12 Jan 2021, 18:49
Forum: Technical Support
Topic: Forget export setting selection and MOV(FFmpeg)-PNG option
Replies: 2
Views: 437

Re: Forget export setting selection and MOV(FFmpeg)-PNG option

Yes, it's a known issue, caused by different configuration of FFmpeg in order to use H.264.
I'll try to fix it.
by Xavier
12 Jan 2021, 15:39
Forum: Technical Support
Topic: Still Problems with Strokes when repeatedly Re-pressing Shortkey with Brushes that's with Texture
Replies: 7
Views: 360

Re: Still Problems with Strokes when repeatedly Re-pressing Shortkey with Brushes that's with Texture

TheQuestionMark wrote:
02 Jan 2021, 01:03
Yes, when you need to use texture with brushes. There's no missing inputs when you use brushes with deactivated texture. And I really texture with my brush strokes.
So was this possible with TVP 11.0.10 ?
Maybe a regression... I'll register a bug.
by Xavier
12 Jan 2021, 15:09
Forum: Technical Support
Topic: Sound always starts from beginning???
Replies: 1
Views: 74

Re: Sound always starts from beginning???

Have you tried the 11.5.0 ? the 11.0.10 will be the last of the 11.0 release branch, so this shall be fixed only if it occurs with the 11.5 also.
by Xavier
12 Jan 2021, 15:04
Forum: Technical Support
Topic: BUG v11.5.0 : Handy Custom Panel - Kill Current Image
Replies: 3
Views: 101

Re: BUG v11.5.0 : Handy Custom Panel - Kill Current Image

En effet, ce sera corrigé dans la prochaine release ! merci pour le signalement :mrgreen: