Search found 67 matches

by dgrantham
26 May 2020, 16:43
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

I would like to fix this.
by dgrantham
25 May 2020, 09:41
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

I filed a support ticket about this over a week ago but haven't heard back. Not sure how to proceed.
by dgrantham
15 May 2020, 19:47
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

I've tried test video downloaded from a site providing test video. It won't open in TVpaint either. I had previously missed, in a post above, the suggestion that VLC could convert my files which might work, but that procedure has no effect - it doesn't create new files. This may indicate a system is...
by dgrantham
15 May 2020, 18:57
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

The directory is a little different on WIndows 10, but I found and deleted the config.ini file and restarted TVP, and there's no improvement.
by dgrantham
15 May 2020, 08:24
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Actually a search for the word "initialize" doesn't come up with anything in the manual.

Usually this means deleting the settings file somewhere in the bowels of C drive and letting an app recreate it the next time it starts. Maybe someone can verify that.
by dgrantham
15 May 2020, 08:23
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Actually a search for the word "initialize" doesn't come up with anything in the manual.

Usually this means deleting the settings file somewhere in the bowels of C drive and letting an app recreate it the next time it starts. Maybe someone can verify that.
by dgrantham
15 May 2020, 06:05
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Thanks for the suggestion of intitializing the settings Hironori. I didn't know there was a way to do that. Will I find it in the manual?
by dgrantham
14 May 2020, 23:23
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

It's 24fps video of a church facade; the leaves on the leftmost trees should be rustling a bit in the wind.
by dgrantham
14 May 2020, 20:38
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Curioser and curioser. Thanks ST and PF. Maybe it has something to do with the codec configuration on my machines; though - as you point out - if they're mentioned on the import file type list then they should be available. I notice that the precise extension names aren't in fact on my importer. It ...
by dgrantham
14 May 2020, 19:31
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Thanks

Attached are two files which open in WMP and VLC, but won't import into my installation of TVP. If others can import them, there's something wrong with my installation.
by dgrantham
14 May 2020, 07:32
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

The clips are only a few megs each - ie postable size, I think - but I can't see a button for posting a video clip on a forum reply. Nor an email address to get them to TVP support.
by dgrantham
12 May 2020, 17:22
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

I can. How do I upload or send them? They're only about 4 MB.
by dgrantham
11 May 2020, 21:19
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Thanks Xavier That's correct, I was conflating the two of them in my posts, though I know enough about it to say that Sorenson uses typical and even atypical codecs as well as the containers you and I have mentioned (and many more). From what I can tell it offers common default settings in each of a...
by dgrantham
11 May 2020, 01:52
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Searching for reports of issues importing video from Sorenson into tvp or any other application, I come up with nothing. That leads me to assume that the issue may not be with video from Sorenson.

Xavier, can TVP support offer anything here?
by dgrantham
09 May 2020, 23:19
Forum: Technical Support
Topic: What video WILL import into TVP?
Replies: 42
Views: 4803

Re: What video WILL import into TVP?

Thanks ST. But really no Sorenson? Perhaps there are known issues with Sorenson? It's the defacto exporter for avid which is i believe still the defacto standard nle editor in Hollywood. And it's the only one on my nle machine at this point. From what I can tell, it's specially setup to utilize a ti...