No respond when opening my project

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CelinaHsu_uwu
Posts: 2
Joined: 15 May 2020, 04:14

No respond when opening my project

Post by CelinaHsu_uwu » 15 May 2020, 17:45

Hi,
There's a problem when I tried to open this project by clicking on File > Open
My TVPaint stops responding all the time.🤦
I'm certain that the project's been saved correctly so it's quite weird and depressing why it just happened.😭😭😭

Here's the google cloud file.
https://drive.google.com/drive/folders/ ... p=sharing

And about my OS:
Windows 10
64 bit
Intel(R) Core(TM) i7-8750H CPU @ 2.20 GHz
2.21 GHz
16 GB RAM

TVPaint version:
10 pro (10.0.7) 32 bit

Wacom tablet:
Wacom Intuos Pro M (6.3.38-2)


I have totally no idea about the reason or the solution to this, so it would be very kind of you if you could help me check the project file out.
Thank you!!!

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Thierry
Site Admin
Posts: 2238
Joined: 07 Jan 2013, 08:28

Re: No respond when opening my project

Post by Thierry » 18 May 2020, 10:31

CelinaHsu_uwu wrote:
15 May 2020, 17:45
TVPaint version:
10 pro (10.0.7) 32 bit
Oh my, that's a very old version! :shock:
I strongly advise you to version 10.5.7 as soon as possible, by going in the Help > Check for updates main menu, and see if the problem still happens.
Si votre question a trouvé réponse, marquez votre sujet comme Résolu. ~ If your question has been answered, mark your topic as Solved.
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CelinaHsu_uwu
Posts: 2
Joined: 15 May 2020, 04:14

Re: No respond when opening my project

Post by CelinaHsu_uwu » 21 May 2020, 09:14

Thanks for the reply. :)
While I don’t think it’s the version issue cause I’ve also tried it on TVP 11 pro(11.0.10) and it didn’t work either. (No Respond.) :( :( :(

Is there anything else I could try? :cry:

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Xavier
Site Admin
Posts: 129
Joined: 01 Oct 2019, 11:08

Re: No respond when opening my project

Post by Xavier » 26 May 2020, 11:31

@Thierry, I tried with TVP 11.0.10 on Linux 64, it freezes too
awakened cow

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