Dongle doesn't seem to work

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Posts: 1
Joined: 13 Apr 2019, 15:36

Dongle doesn't seem to work

Post by » 15 Apr 2019, 11:54

Hi there,
For some reason my Dongle isn't working. The other day i was working like i always do and the following day it didnt work when i was opening my TV paint.
I checked the FAQ and also here in the forum.
The message i got was this: The dongle isn't present in the USB drive..
It happens more and more recently and i don't understand why?

Thanks in advance for the help!

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Posts: 2455
Joined: 08 May 2008, 21:10
Location: berlin, germany

Re: Dongle doesn't seem to work

Post by slowtiger » 15 Apr 2019, 12:42

Have a look at the dongle: does the green light work? If not: try at a different USB port on your computer.
TVP 10.0.18, Mac Pro Quadcore 3 GHz, 16 GB RAM, OS 10.11, QT 7.7.3

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