Pointer changing to arrow

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David_Fine
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Pointer changing to arrow

Post by David_Fine » 16 Nov 2018, 01:39

My pen pointer, a dot, keeps changing to a big fat arrow out of the blue, which I can't use to draw with. I can fix it by quickly touching the timeline, which seems to refresh the pointer, but it happens very often so really interrupts my flow. I am using 11.0.8 on Mac with Mojave, but also happening on High Sierra. Anyone know how to fix this?
David Fine
iMac late 2014 3.5 GHz, 32GB RAM
Snowden Fine Animation Inc.
Vancouver, Canada

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Peter Wassink
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Re: Pointer changing to arrow

Post by Peter Wassink » 16 Nov 2018, 14:43

All i know is that you can set the cursorshape within tvpaint in the preferences under 'interface' .

i haven't heard about it changing automaticly, so that might be a mac setting?
Peter Wassink - 2D animator
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slowtiger
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Re: Pointer changing to arrow

Post by slowtiger » 16 Nov 2018, 14:53

I have that often in v10. Didn't know it persisted in v11.
TVP 10.0.18, Mac Pro Quadcore 3 GHz, 16 GB RAM, OS 10.11, QT 7.7.3

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Dean
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Re: Pointer changing to arrow

Post by Dean » 16 Nov 2018, 15:51

Hi David, which tablet model and which version of its driver are you using, please ?
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David_Fine
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Re: Pointer changing to arrow

Post by David_Fine » 16 Nov 2018, 21:06

I have a Cintiq 21UX v2. I have the very latest Wacom driver as I just reinstalled it a few days ago.
David Fine
iMac late 2014 3.5 GHz, 32GB RAM
Snowden Fine Animation Inc.
Vancouver, Canada

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daninski
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Re: Pointer changing to arrow

Post by daninski » 18 Nov 2018, 11:42

I get this. It happens every time there's a notification somewhere in OSX I have to set the computer to 'do not disturb' in the notifications centre to stop it happening.
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Award winning director with an iMac from about 2013 and a cintiq from about 2009, there's some RAM too.

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Dean
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Re: Pointer changing to arrow

Post by Dean » 19 Nov 2018, 09:52

The cause is definitely notifications. Sadly, we currently don't have a way to control them, so the only solution is setting Do Not Disturb up to be active during your work hours.
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David_Fine
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Re: Pointer changing to arrow

Post by David_Fine » 19 Nov 2018, 20:37

Okay, it just happened, I looked over to the top corner and indeed, there was a notification, so yes, I will turn them off. Thank you. Please let us know if this ever gets corrected.
David Fine
iMac late 2014 3.5 GHz, 32GB RAM
Snowden Fine Animation Inc.
Vancouver, Canada

theo1231231
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Re: Pointer changing to arrow

Post by theo1231231 » 06 May 2019, 13:26

I've been checking out the Arron Blaise tutorials, this happens to him too but he doesn't seem to notice it at all, maybe he's made his peace with it or maybe the problem is just beneath him. Anyway thanks for the answer :P

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Soom
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Re: Pointer changing to arrow

Post by Soom » 06 May 2019, 21:00

Same problem here - it's an old issue unfortunately on Macs, but over time I somehow god used to it - I usually quickly move the cursor to any TVP panel and this fixes it (no need to click). putting Do Not Disturb ON is a kind of workaround too, unless you actually need those notifications...
iMac, Os 10.12.6, Cintiq 22", TVP Std 11.0.8

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Soom
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Re: Pointer changing to arrow

Post by Soom » 03 Jul 2019, 21:35

OK, I would just like to confirm, that this issue has become unbearable - it increased after I switched to High Sierra, and now the pointer turns to arrow not just on notifications, but completely at random and very often. This behavior is NOT supposed to happen no matter what.
iMac, Os 10.12.6, Cintiq 22", TVP Std 11.0.8

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