re-registering Mirage

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edjones
Posts: 15
Joined: 10 Oct 2009, 09:18

re-registering Mirage

Post by edjones » 10 Oct 2009, 12:42

Hello, I registered my copy of Mirage and got my unlock code on Sept. 03 2009, now it has suddenly begun informing me that my 'trial period' ends in 14 days. Can anyone tell me what I must now do? Also, just recently, on firing up Mirage I get QTCF.dll not found, re-installing may fix. If I click this a couple of times Mirage obligingly opens. Can anyone comment on this? Thank you in anticipation.

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Fabrice
Posts: 9765
Joined: 17 Jul 2007, 15:00
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Re: re-registering Mirage

Post by Fabrice » 11 Oct 2009, 09:39

Hi Edjones,

It's a strange issue. Please send me your lock-code in PM.

About QTCF.dll, I think the dev team will help you asap.
Fabrice Debarge, Product Manager, TVPaint Team

edjones
Posts: 15
Joined: 10 Oct 2009, 09:18

Re: re-registering Mirage

Post by edjones » 12 Oct 2009, 13:16

Tried a re-install but it has not fixed the 'QTCF.dll not found' error message. Is it just coincidence that this occurred at the same time as the request to register notice? (I have used the new unlock code provided.)

edjones
Posts: 15
Joined: 10 Oct 2009, 09:18

QTCF.dll solved!

Post by edjones » 12 Oct 2009, 17:47

I've solved the irritating 'thing' upon start-up of Mirage if anyone is interested. I did a search and found it is a Quick Time file that, upon the latest upgrade to that program, has caused a similar problem with various other applications. All I had to do was browse to the file in the Quick Time folder and copy/paste QTCF.dll to my Mirage folder. Bingo! Problem solved. I'm feeling very pleased with myself.

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Fabrice
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Re: re-registering Mirage

Post by Fabrice » 13 Oct 2009, 11:23

thanks for the tip !
Fabrice Debarge, Product Manager, TVPaint Team

edjones
Posts: 15
Joined: 10 Oct 2009, 09:18

Re: re-re-registering Mirage

Post by edjones » 02 Feb 2010, 11:34

On opening Mirage today I got a notice telling me that my 'trial' had expired. This has happened before (see above) and I was then issued a new unlock code. Using this new unlock code now, I get a notice telling me that my 'student' licence has expired. Is this going to be a continuing problem? I hope it can be solved, please.

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Elodie
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Location: Metz

Re: re-registering Mirage

Post by Elodie » 02 Feb 2010, 12:16

I will send you an email =)
Questions or problems regarding the forum ? Please contact me by PM
Question regarding TVPaint or need a quotation ? Please contact me by email

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Elodie
Site Admin
Posts: 13321
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: re-registering Mirage

Post by Elodie » 03 Feb 2010, 10:00

Hi Ed : you email address doesn"t work.
Questions or problems regarding the forum ? Please contact me by PM
Question regarding TVPaint or need a quotation ? Please contact me by email

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