Pixelation on playback? Topic is solved

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CynDaVaz
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Joined: 17 Feb 2019, 21:07

Pixelation on playback?

Post by CynDaVaz » 18 Feb 2019, 16:26

Hello, my daughter is working with the trial version of this program so that we can decide whether to purchase it or not. She has told me about something that bothers her so I decided to come here and ask. Maybe it's a simple fix. She says that during playback, the image is blocky/pixelated and it bothers her. Is there any way to change that so the image looks better? Since she's using a trial version, she can't export to see how the final product looks.

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Dean
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Joined: 28 May 2018, 09:07

Re: Pixelation on playback?

Post by Dean » 18 Feb 2019, 16:29

Hello CynDaVaz, I answered to your contact form request via email ;)

Playback quality can be tuned via the Proxy settings.
-Sales and support-
Probably a vampire

CynDaVaz
Posts: 4
Joined: 17 Feb 2019, 21:07

Re: Pixelation on playback?

Post by CynDaVaz » 18 Feb 2019, 16:42

Okay, thank you. I didn't get the message so I didn't know you had responded already. Maybe it went to my spam folder. I'll check there.

CynDaVaz
Posts: 4
Joined: 17 Feb 2019, 21:07

Re: Pixelation on playback?

Post by CynDaVaz » 18 Feb 2019, 16:43

I just checked - no email. It must have gotten lost in cyberspace. :(

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Dean
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Joined: 28 May 2018, 09:07

Re: Pixelation on playback?

Post by Dean » 18 Feb 2019, 17:02

Oh that's too bad, here is a copy-paste of what I sent you, since it could help other people:
The quality of playback is linked to the Proxy options. You can access those by right clicking on the "Proxy" bar under the timeline.

Image

Your daughter can use these options for tuning preview quality, but if her computer lacks power to display the project in full quality at all times, she might encounter some

performance loss while working.
-Sales and support-
Probably a vampire

CynDaVaz
Posts: 4
Joined: 17 Feb 2019, 21:07

Re: Pixelation on playback?

Post by CynDaVaz » 18 Feb 2019, 17:17

Thank you so much!

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