Single file opens as blank project?

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kgraf
Posts: 1
Joined: 13 Jan 2019, 20:44

Single file opens as blank project?

Post by kgraf » 15 Jan 2019, 01:22

Hello! I have been having some trouble opening a particular file. It was working just fine a few nights ago, but when I went to open it the next day, TVPaint would only open a blank file (like Untitled 1). When I try to open the file from the File tab, TVPaint would stop responding and crash. Other files open just fine. The file still has all its KB in the explorer, so it's not empty. For whatever reason it just doesn't want to open on my computer!

Also, the file is apparently too large to attach here. I have uploaded it to google drive, if that's okay. I promise it is not a virus. :oops:
https://drive.google.com/file/d/1y_iYET ... sp=sharing

Here are my specs:

Microsoft Windows 10 Pro

64-bits, Intel Core i7-4558U CPU , 8 GB RAM

TVPaint Standard, version 11.0.6

Wacom Cintiq Companion 2 W1310, driver version 6.3.23-1


Thank you in advance!!

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Thierry
Site Admin
Posts: 2066
Joined: 07 Jan 2013, 08:28

Re: Single file opens as blank project?

Post by Thierry » 15 Jan 2019, 11:25

I've sent you a PM :)
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