Pointer changing to arrow

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David_Fine
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Joined: 29 Aug 2014, 16:39

Pointer changing to arrow

Post by David_Fine » 16 Nov 2018, 01:39

My pen pointer, a dot, keeps changing to a big fat arrow out of the blue, which I can't use to draw with. I can fix it by quickly touching the timeline, which seems to refresh the pointer, but it happens very often so really interrupts my flow. I am using 11.0.8 on Mac with Mojave, but also happening on High Sierra. Anyone know how to fix this?
David Fine
iMac late 2014 3.5 GHz, 32GB RAM
Snowden Fine Animation Inc.
Vancouver, Canada

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Peter Wassink
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Re: Pointer changing to arrow

Post by Peter Wassink » 16 Nov 2018, 14:43

All i know is that you can set the cursorshape within tvpaint in the preferences under 'interface' .

i haven't heard about it changing automaticly, so that might be a mac setting?
Peter Wassink - 2D animator
• PC: Win10/64 Home - Xeon Quadcore E5410@2.33Ghz - 12Gb RAM
• laptop: Win10/64 Pro - i7-4600@2.1 GHz - 8Gb RAM

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slowtiger
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Re: Pointer changing to arrow

Post by slowtiger » 16 Nov 2018, 14:53

I have that often in v10. Didn't know it persisted in v11.
TVP 10.0.18, Mac Pro Quadcore 3 GHz, 16 GB RAM, OS 10.11, QT 7.7.3

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Dean
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Re: Pointer changing to arrow

Post by Dean » 16 Nov 2018, 15:51

Hi David, which tablet model and which version of its driver are you using, please ?

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David_Fine
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Re: Pointer changing to arrow

Post by David_Fine » 16 Nov 2018, 21:06

I have a Cintiq 21UX v2. I have the very latest Wacom driver as I just reinstalled it a few days ago.
David Fine
iMac late 2014 3.5 GHz, 32GB RAM
Snowden Fine Animation Inc.
Vancouver, Canada

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daninski
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Re: Pointer changing to arrow

Post by daninski » 18 Nov 2018, 11:42

I get this. It happens every time there's a notification somewhere in OSX I have to set the computer to 'do not disturb' in the notifications centre to stop it happening.
http://www.daninski.com
Award winning director with an iMac from about 2013 and a cintiq from about 2009, there's some RAM too.

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Dean
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Re: Pointer changing to arrow

Post by Dean » 19 Nov 2018, 09:52

The cause is definitely notifications. Sadly, we currently don't have a way to control them, so the only solution is setting Do Not Disturb up to be active during your work hours.

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David_Fine
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Re: Pointer changing to arrow

Post by David_Fine » 19 Nov 2018, 20:37

Okay, it just happened, I looked over to the top corner and indeed, there was a notification, so yes, I will turn them off. Thank you. Please let us know if this ever gets corrected.
David Fine
iMac late 2014 3.5 GHz, 32GB RAM
Snowden Fine Animation Inc.
Vancouver, Canada

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