Hello TvPaint team,
I woke up this morning noticing that my computer had crashed during the night.Though I saved my work properly before going to bed (at least I think i did), now my file seems to be corrupted and crashes TVPaint at launch (using 10.5.7, and tried opening it in 11 trial version and even the android one, no luck).
So, is there a way for me to recover the file ? It's a month worth of work and my last backup is from ages ago (yup I'm stupid).
If someone wants to take a look I've uploaded the file here : **** (it's pretty heavy, 1 gig)
My specs :
- Windows 10 Pro
- Cintiq Companion 2 8Gb ram 64 bit
- TVPaint 10.5.7 Pro 64 bit
Thanks ! Merci
Is it possible to recover a corrupted file? Topic is solved
Is it possible to recover a corrupted file?
Last edited by samkat on 27 Apr 2018, 17:05, edited 1 time in total.
Re: Is it possible to recover a corrupted file?
Hi Samkat,
I'll forward the file to our developers, and keep you informed
I'll forward the file to our developers, and keep you informed

P.S. Si votre question a trouvé réponse, marquez votre sujet comme Résolu.
P.S. If your question has been answered, mark your topic as Solved.
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Avatar by Colombine Majou
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Thierry CANTET
P.S. If your question has been answered, mark your topic as Solved.
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Thierry CANTET
Re: Is it possible to recover a corrupted file?
Great! Thank you so much 
Edit : It's alive! File recovered! You guys are awesome, can't thank you enough!

Edit : It's alive! File recovered! You guys are awesome, can't thank you enough!
Re: Is it possible to recover a corrupted file?
Hello. This is my first entry in the forum and I have a similiar problem to samkat´s.
One of my students has problems with a tvpp-file and cannot open it after it have been saved. She thinks that she might have shut down the program before it was finished saving, but she is not sure. The file has its size but the program doesn’t react at all when we’re trying to open it in different ways.
Is it possible to recover the file in any way, or is it forever lost?
She´s using a TVP 11, Mac Pro with Sierra (64-bit)
/c
One of my students has problems with a tvpp-file and cannot open it after it have been saved. She thinks that she might have shut down the program before it was finished saving, but she is not sure. The file has its size but the program doesn’t react at all when we’re trying to open it in different ways.
Is it possible to recover the file in any way, or is it forever lost?
She´s using a TVP 11, Mac Pro with Sierra (64-bit)
/c
Re: Is it possible to recover a corrupted file?
Hi,
Can you upload the file on WeTransfer, and send me the download link in a Private Message ?
We'll see what we can do.
Can you upload the file on WeTransfer, and send me the download link in a Private Message ?
We'll see what we can do.
P.S. Si votre question a trouvé réponse, marquez votre sujet comme Résolu.
P.S. If your question has been answered, mark your topic as Solved.
---
Avatar by Colombine Majou
---
Thierry CANTET
P.S. If your question has been answered, mark your topic as Solved.
---
Avatar by Colombine Majou
---
Thierry CANTET
Re: Is it possible to recover a corrupted file?
Hi Thierry,
I draw comics using the TVPaint.
I have exactly the same problem as c_ahde's.
I do my best to fix it but failed.
If possible, I need your help.
I'm using a TVPaint(10.5.7pro64bit), window10, wacom cintiq.
I draw comics using the TVPaint.
I have exactly the same problem as c_ahde's.
I do my best to fix it but failed.
If possible, I need your help.
I'm using a TVPaint(10.5.7pro64bit), window10, wacom cintiq.
Re: Is it possible to recover a corrupted file?
Hi TVPaint team !
Reviving this thread because one of my files unfortunately got corrupted again, exactly same as my first post here. That would be fantastic if you guys would be able to help me with that
Here's the file : https://drive.google.com/open?id=1h7nnY ... _zbdLEmgxG
My specs :
- Windows 10 Pro
- Cintiq Companion 2 8Gb ram 64 bit
- TVPaint 10.5.7 Pro 64 bit
Thanks ! Merci et bonne annee !
Reviving this thread because one of my files unfortunately got corrupted again, exactly same as my first post here. That would be fantastic if you guys would be able to help me with that

Here's the file : https://drive.google.com/open?id=1h7nnY ... _zbdLEmgxG
My specs :
- Windows 10 Pro
- Cintiq Companion 2 8Gb ram 64 bit
- TVPaint 10.5.7 Pro 64 bit
Thanks ! Merci et bonne annee !
- Benjamin Cerbai
- Site Admin
- Posts: 559
- Joined: 20 Jan 2017, 08:37
- Location: Metz
Re: Is it possible to recover a corrupted file?
Hello,
Jeremy recovered your file, I just sent you an email to download it.
Jeremy recovered your file, I just sent you an email to download it.

Benjamin Cerbai, In charge of communication, TVPaint Team.
Contact me by email or PM to share what you created with TVPaint on our social media.
Contact me by email or PM to share what you created with TVPaint on our social media.