My file is corruted and won't open, need help

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kgbla
Posts: 1
Joined: 16 Feb 2018, 23:24

My file is corruted and won't open, need help

Post by kgbla » 19 Feb 2018, 19:06

While working on an important project my computer unexpectedly locked up so I shut it down. When I boot it up again I find that I can't open the file anymore. The data is still there apparently but whenever I try to open it tvpaint just gives me a new project! Please help!

My OS version and software version:
win8 , 64bit
TvPaint Animation 10 Pro (10.5.3-64bit)

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Thierry
Site Admin
Posts: 1926
Joined: 07 Jan 2013, 08:28

Re: My file is corruted and won't open, need help

Post by Thierry » 20 Feb 2018, 08:38

Hello kgbla,
TvPaint Animation 10 Pro (10.5.3-64bit)
Can you first update TVPaint Animation 10 to the last version, which is 10.5.7, then try to open the file again?
If it still doesn't work, you can send me the project :)
P.S. Si votre question a trouvé réponse, marquez votre sujet comme Résolu.
P.S. If your question has been answered, mark your topic as Solved.

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