Two versions - two dongles

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metteilene
Posts: 2
Joined: 11 Dec 2016, 12:12

Two versions - two dongles

Post by metteilene » 10 Feb 2018, 12:30

Hi out there,
Is it possible to have two versions of tvpaint installed (10 and 11) using two dongles. One for each.
I'm normally working on 10 but need to work on 11 for a company I'm working for. So far I have downloaded the trial version of 11 but despite having the fitting dongle plugged in I am unable to save my work. Will I have to uninstall version 10 to make this work.

I hope someone out there can help me :D
Last edited by metteilene on 10 Feb 2018, 13:01, edited 1 time in total.

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slowtiger
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Joined: 08 May 2008, 21:10
Location: berlin, germany
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Re: Two versions - two dongles

Post by slowtiger » 10 Feb 2018, 12:33

If you buy a v11 licence, your old dongle will continue to work, and there's no need to uninstall v10: it will still work.
TVP 10.0.18, Mac Pro Quadcore 3 GHz, 16 GB RAM, OS 10.11, QT 7.7.3

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D.T. Nethery
Posts: 2214
Joined: 27 Sep 2006, 19:19

Re: Two versions - two dongles

Post by D.T. Nethery » 10 Feb 2018, 13:38

metteilene wrote:
10 Feb 2018, 12:30
Hi out there,
Is it possible to have two versions of tvpaint installed (10 and 11) using two dongles. One for each.
I'm normally working on 10 but need to work on 11 for a company I'm working for. So far I have downloaded the trial version of 11 but despite having the fitting dongle plugged in I am unable to save my work. Will I have to uninstall version 10 to make this work.

I hope someone out there can help me :D
One dongle will work for two different versions , v10 and v11 . You don't have to uninstall v10 , it will still run with v11 installed. You have to purchase a license for version 11 and get the registration codes from TVPaint . Contact them via the contact form:

https://tvpaint.odoo.com/en_US/page/contactus
MAC OS 10.11.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.6, 64bit -
Wacom Cintiq 21 UX - Wacom Intuos Pro 5 - driver version 6.3.20-8

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Animark
Posts: 500
Joined: 16 Oct 2008, 15:26
Location: Berlin

Re: Two versions - two dongles

Post by Animark » 10 Feb 2018, 22:15

I had the same situation in the past. Two dongles - one for version 10 and one for version 11. As long as you don't have both dongles plugged to the pc at the same time, it will work. My experience was, if you have both dongles plugged in it don't works, maybe because each version of TVPaint don't knows which dongle is the right one. So you have to unplug the dongle you don't need at that moment.

But it's not a problem to have 10 and 11 installed the same time. If they have the same license you onlky need one dongle for both. As Slowtiger and D. T. Nethery mentioned befor.
TVPaint 10.5.7 - Win10/64
TVPaint 11.0.8 - Win10/64
TVPaint 11.0.8 - Win10/64 (Wacom Companion 2)

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