Preferences NOT saved after restart

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
Sparkle
Posts: 7
Joined: 04 Feb 2015, 17:19

Preferences NOT saved after restart

Post by Sparkle » 09 Feb 2018, 16:33

Hi,
I am having 2 issues.

1) When I adjust and save my keyboard short cuts, they revert back to the defaults when I restart TVPaint.

2) I want the Xsheet tab always visible. However, when I go into preferences and click display Xsheet tab, the Xsheet appears, then when I restart TvPaint it is gone again.

Are these issues relate? Is there a fix?

I have tried it on 2 different computers and have the same issue on both. Windows 10 and Windows 7.

Thanks.

User avatar
Elodie
Site Admin
Posts: 13918
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Preferences NOT saved after restart

Post by Elodie » 09 Feb 2018, 18:25

Please check your preferences in TVPaint : Edit > Preferences > Start up > "Remember last used preference".
Questions or problems regarding the forum ? Please contact me by PM
Question regarding TVPaint or need a quotation ? Please contact me by email

Sparkle
Posts: 7
Joined: 04 Feb 2015, 17:19

Re: Preferences NOT saved after restart

Post by Sparkle » 09 Feb 2018, 22:09

I had "Remember last used preference" checked and I'm still having the same issue.

User avatar
Cardin Collins
Posts: 37
Joined: 06 Sep 2010, 17:59

Re: Preferences NOT saved after restart

Post by Cardin Collins » 10 Feb 2018, 00:39

You may have saved the room configuration before your desired preferences were set. Each time you start up the program, the saved room configuration will override certain general changes you made, one of which is display of the xsheet tab.

I tested this myself and experienced the same behavior. This is actually a good thing because each room can have different shortcuts and configurations; one for storyboarding, cleanups, illustration, etc. Are you switching back and forth between rooms with saved settings? This may explain the keymap issue.

If you save your room configuration (this is a separate action than "Remember last used preferences) while you have the preferences you want, the changes should persist. Or you could just delete the ini file that is overriding your changes.

Image
Attachments
room.gif
room.gif (18.88 KiB) Viewed 872 times
TVPaint PRO 11.0.8 (64bit)
1 - Desktop: Intel Core i7-3770K CPU 3.5GHz, GeForce GTX 750 Ti, 16 GB, Win 10
2 - Tablet/Laptop: Sony Vaio Flip15a - Intel Core i7 (4th Gen) 4500U / 1.8 GHz, NVIDIA GeForce GT 735M, 16 GB, Win 10

Post Reply