new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

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D.T. Nethery
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new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by D.T. Nethery » 22 Sep 2017, 21:37

This is not a TVPaint tech support issue , as such , but something for all Mac users running TVPaint to be aware of if you use a Wacom tablet . (most of us do)

Wacom posted this today on their support page and on their Facebook page:
Apple has announced 10.13 High Sierra will be released September 25th. Wacom is currently working on a new driver update to support the new operating system. The new Wacom driver will be ready by late October at the latest. Due to nature of the changes in High Sierra, the existing Wacom driver for 10.12 will not work. To continue to use your tablet uninterrupted, Wacom suggests not to upgrade to 10.13 until the new driver is released. Once released the driver update will appear in the Wacom Desktop Center and will be posted on the Wacom driver page .
.

So , Mac users, don't update to Mac OS 10.13 High Sierra before Wacom releases the new driver in late October (and I would wait a bit to read user feedback reports on whether the new driver actually works !)

Happily still using El Capitan here .

-DN

.
MAC OS 10.11.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.6, 64bit -
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by o0Ampy0o » 23 Sep 2017, 02:03

Happy to stick with Yosemite myself.
Main System: Mac Pro running OS X: 10.10.5 | 3.8GHz i7 | 32GB RAM | NVIDEA GeForce GTX 970 4GB | 64-bit TVPaint Pro 11.0.6 | iPad Pro, Apple Pencil and Astropad | Wacom Intros Pro using Driver: 6.3.21-8

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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by Thierry » 23 Sep 2017, 08:34

Thanks for the warning David !
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by Elodie » 25 Sep 2017, 04:51

Thanks David ! :shock:
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D.T. Nethery
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by D.T. Nethery » 25 Sep 2017, 12:22

What I don't understand is how it has taken Wacom so long to come up with a compatible driver for 10.13 High Sierra, because the beta version of 10.13 has been available to developers for months now ... unless Apple made some last minute unexpected change to the final release version of 10.13 , which is making Wacom have to completely rewrite the code for the drivers ... it's frustrating that every Mac OS update seems to break something . I recall reading that High Sierra was intended as more as a "bug fix and feature enhancement" minor update , not a major change . But who knows ?

At least Wacom gave some warning about the issue , even if it was only a few days before 10.13 was officially released.
MAC OS 10.11.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.6, 64bit -
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by Fabrice » 25 Sep 2017, 15:19

unless Apple made some last minute unexpected change to the final release version of 10.13 , which is making Wacom have to completely rewrite the code for the drivers ...
Samsung has 5% or 15% of the Wacom capital (I can't remember the exact numbers), so maybe.
it's frustrating that every Mac OS update seems to break something
same here !
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by Elodie » 26 Sep 2017, 05:28

Sometimes (and I actually mean all the time), everything goes fine with the beta version of new MacOS and when Apple release the public version, it's all messed up ! :evil:
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by daninski » 01 Oct 2017, 10:56

Thank god I saw this! I was just about to update...
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by Fabrice » 19 Oct 2017, 07:56

Fabrice Debarge, Product Manager, TVPaint Team

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D.T. Nethery
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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by D.T. Nethery » 19 Oct 2017, 12:47

And why am I not surprised ? :? I had a feeling it would be a longer wait for a Wacom driver that actually works. Staying on El Capitan for now. Thanks for the warning.
MAC OS 10.11.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.6, 64bit -
Wacom Cintiq 21 UX - Wacom Intuos Pro 5 - driver version 6.3.20-8

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Re: new Wacom driver for Mac OS 10.13 High Sierra - not until October 2017!

Post by Elodie » 23 Oct 2017, 15:41

I close the topic to be sure we won't "split" information related to High Sierra ;)
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