Light Table window stuck Topic is solved

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Aya.S
Posts: 2
Joined: 18 Oct 2017, 09:57

Light Table window stuck

Post by Aya.S » 20 Oct 2017, 17:11

My TV paint light table window will not open fully.
It only opens to the point as shown in the image.
Screen Shot 2017-10-18 at 10.41.28.png
Screen Shot 2017-10-18 at 10.41.28.png (11.13 KiB) Viewed 448 times
I have tried closing the window and reopening, minimising then maximising, double clicking the top bar, etc.
When I place the cursor to the edges of the window, it doesn't give me the arrows to extend the window.
I also tried reinstalling TV paint and I still have the problem.
Has this happened to anybody?
Can somebody suggest a solution?

Mac OS X El Capitan ver.10.11.6
TVPaint 10.5.7 32bits

Thanks
Last edited by Aya.S on 23 Oct 2017, 09:49, edited 1 time in total.

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D.T. Nethery
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Joined: 27 Sep 2006, 19:19

Re: Light Table window stuck

Post by D.T. Nethery » 20 Oct 2017, 20:06

Aya.S wrote:
20 Oct 2017, 17:11
My TV paint light table window will not open fully.
It only opens to the point as shown in the image.

Screen Shot 2017-10-18 at 10.41.28.png

I have tried closing the window and reopening, minimising then maximising, double clicking the top bar, etc.
When I place the cursor to the edges of the window, it doesn't give me the arrows to extend the window.
I also tried reinstalling TV paint and I still have the problem.
Has this happened to anybody?
Can somebody suggest a solution?
This is on TVP10.

Thanks
Which version of TVPaint 10 ? (under the Help menu > About TVPaint Animation ... it shows you the precise version number ... if yours is lower than version 10.5.7 you should update it.)

Also, what computer OS are you running on : Windows ? (7, 8, 10 ?) or Mac ? (10.9, 10.10, 10.11, 10.12 , 10.13 ?) EDIT: Oh, wait, from the screen shot you posted it must be Mac. But which version of Mac OS ?
MAC OS 10.11.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.6, 64bit -
Wacom Cintiq 21 UX - Wacom Intuos Pro 5 - driver version 6.3.20-8

o0Ampy0o
Posts: 106
Joined: 25 Oct 2015, 22:26

Re: Light Table window stuck

Post by o0Ampy0o » 21 Oct 2017, 22:52

OS X Snow Leopard up to 10.6.8?

(Compliments to those responsible for designing the onion skin control window in TVPaint.........everything I could think of needing is there cleverly adjusted in a small window).
Main System: Mac Pro running OS X: 10.10.5 | 3.8GHz i7 | 32GB RAM | NVIDEA GeForce GTX 970 4GB | 64-bit TVPaint Pro 11.0.6 | iPad Pro, Apple Pencil and Astropad | Wacom Intros Pro using Driver: 6.3.21-8

Aya.S
Posts: 2
Joined: 18 Oct 2017, 09:57

Re: Light Table window stuck

Post by Aya.S » 23 Oct 2017, 09:49

Thank you for getting back to me!
My Mac and TVP details are;
Mac OS X El Capitan ver.10.11.6
TVPaint 10.5.7 32bits

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Elodie
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Location: Metz

Re: Light Table window stuck

Post by Elodie » 23 Oct 2017, 15:36

Hi Aya !

This is an old bug fixed since in version 11. Unfortunately, the only solution left is reseting your whole interface :s
It means you'll lose shortcuts and custom panels (you can export those, but well... it's going to be quite tedious).

Sorry for that ! :oops:
Questions or problems regarding the forum ? Please contact me by PM
Question regarding TVPaint or need a quotation ? Please contact me by email

o0Ampy0o
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Joined: 25 Oct 2015, 22:26

Re: Light Table window stuck

Post by o0Ampy0o » 23 Oct 2017, 16:33

Curious, OS X has not used the bubbled 3D theme for some time. The icons have been distinctly flat.

If you are running OS X 10.11.6 did you install some sort of theme pack?

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Main System: Mac Pro running OS X: 10.10.5 | 3.8GHz i7 | 32GB RAM | NVIDEA GeForce GTX 970 4GB | 64-bit TVPaint Pro 11.0.6 | iPad Pro, Apple Pencil and Astropad | Wacom Intros Pro using Driver: 6.3.21-8

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Elodie
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Re: Light Table window stuck

Post by Elodie » 23 Oct 2017, 17:23

o0Ampy0o wrote:
23 Oct 2017, 16:33
Curious, OS X has not used the bubbled 3D theme for some time. The icons have been distinctly flat.
It has nothing to do with MacOS, it was TVPaint 10 interface :roll:
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o0Ampy0o
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Joined: 25 Oct 2015, 22:26

Re: Light Table window stuck

Post by o0Ampy0o » 23 Oct 2017, 20:19

Elodie wrote:
23 Oct 2017, 17:23
o0Ampy0o wrote:
23 Oct 2017, 16:33
Curious, OS X has not used the bubbled 3D theme for some time. The icons have been distinctly flat.
It has nothing to do with MacOS, it was TVPaint 10 interface :roll:
What is the explanation for the eye rolling? Seems like a rude accentuation to a legitimate question. I have never seen a software interface that copied an operating system theme like that. Given the question of which OS version, a spotlight was placed on identifiers of the OS version.
Main System: Mac Pro running OS X: 10.10.5 | 3.8GHz i7 | 32GB RAM | NVIDEA GeForce GTX 970 4GB | 64-bit TVPaint Pro 11.0.6 | iPad Pro, Apple Pencil and Astropad | Wacom Intros Pro using Driver: 6.3.21-8

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Fabrice
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Re: Light Table window stuck

Post by Fabrice » 23 Oct 2017, 22:03

What is the explanation for the eye rolling? Seems like a rude accentuation to a legitimate question.
There is a new version of MacOS every year with various changes in the global look, while there is a new version of TVPaint every 3~4 years.
So Elodie was rude against a mistake we made ourselves : reproducing a specific OS interface on a specific time. It just means being outdated quickly.
TVPaint Animation 11 has the same interface on all OS (Windows, Mac, Android, Linux). Much better.
Fabrice Debarge, Product Manager, TVPaint Team

o0Ampy0o
Posts: 106
Joined: 25 Oct 2015, 22:26

Re: Light Table window stuck

Post by o0Ampy0o » 04 Nov 2017, 21:57

I must acknowledge that this is probably more a matter of translation between languages and cultures than anything TVPaint Developpement intended to communicate. I apologize for not recognizing it immediately. I love you all for everything obviously designed to meet user preferences. You are ahead of everyone regarding responsiveness to user input. I suspect the only reason you are not the most widely used animation software is because you have to be able to draw frame by frame to utilize TVPaint. Budget and skill override many things.
Main System: Mac Pro running OS X: 10.10.5 | 3.8GHz i7 | 32GB RAM | NVIDEA GeForce GTX 970 4GB | 64-bit TVPaint Pro 11.0.6 | iPad Pro, Apple Pencil and Astropad | Wacom Intros Pro using Driver: 6.3.21-8

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Elodie
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Re: Light Table window stuck

Post by Elodie » 06 Nov 2017, 06:33

No offense taken. :wink:
After 9 years and 13k posts, I'm used to be "misunderstood", mostly because I answer too fast and I don't always check twice what I wrote. :lol:
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