Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

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Thierry
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Thierry » 31 Jan 2020, 15:04

It should be "fine" to update to Catalina now (as "fine" as it can be when updating to a newer version of macOS).
Regardless of the version of macOS, you'll still be faced with Apple's paranoïa regarding installing drivers and stuff (at least they've improved a bit since High Sierra): the dongle drivers will still blocked from starting, Wacom drivers will most likely be blocked too...
At least on Mojave you can still use the 32-bits version of TVPaint Animation, if you need to.
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D.T. Nethery
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by D.T. Nethery » 31 Jan 2020, 15:14

Thierry wrote:
31 Jan 2020, 15:04
It should be "fine" to update to Catalina now (as "fine" as it can be when updating to a newer version of macOS).
Regardless of the version of macOS, you'll still be faced with Apple's paranoïa regarding installing drivers and stuff (at least they've improved a bit since High Sierra): the dongle drivers will still blocked from starting, Wacom drivers will most likely be blocked too...
At least on Mojave you can still use the 32-bits version of TVPaint Animation, if you need to.
Ok, thanks for the response . I will let my friend know that she may update to Catalina , but if not necessary, probably best to stay on Mojave (and still be able to use 32-bits version for things like exporting with Quicktime codecs) .
you'll still be faced with Apple's paranoïa regarding installing drivers and stuff (at least they've improved a bit since High Sierra): the dongle drivers will still blocked from starting
Yes, this is the main thing I will be doing to walk her through the installation , to help her follow through the directions posted by Jeremy at the start of this topic, to unblock the installation of the Sentinel driver.

Wacom drivers will most likely be blocked too
I have not encountered this issue . I just updated my Wacom Cintiq 21UX driver and had no issues installing it. How is Apple blocking Wacom drivers ?
MAC OS 10.12.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.8, 64bit -
Wacom Cintiq 21 UX - Wacom Intuos Pro 5 - driver version 6.3.20-8

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Thierry
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Thierry » 31 Jan 2020, 15:48

It doesn't always happen, but I've stopped counting the number of times I've seen it happen when doing Teamviewer sessions with users :/
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D.T. Nethery
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by D.T. Nethery » 31 Jan 2020, 15:58

Thierry wrote:
31 Jan 2020, 15:48
It doesn't always happen, but I've stopped counting the number of times I've seen it happen when doing Teamviewer sessions with users :/
How do you resolve the issue of Mac OS blocking installation of Wacom drivers ? (I'll be using Teamviewer later today to help my friend with the installation).
MAC OS 10.12.6 , Macbook Pro Retina 15-inch, Mid 2015,
2.5 GHz Intel Core i7, 16 GB Memory , TVPaint PRO 11.0.8, 64bit -
Wacom Cintiq 21 UX - Wacom Intuos Pro 5 - driver version 6.3.20-8

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Thierry
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Thierry » 31 Jan 2020, 17:32

The same way that you allow the Sentinel drivers: you go in the Security & Privacy tab of the System Preferences, and there should be a message saying that some software/extensions were blocked, and click on the "Allow" button next to the message :)
On holidays from July 10th to July 28th. En congés du 10 au 27 juillet.
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Aya.S
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Aya.S » 03 Mar 2020, 13:02

Hello,
Does TVP 10.5.7 work on Mac OS Catalina?
I need to update my OS for work, but I work on TVP10 to produce the work!
Thanks in advance.

Aya

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Thierry
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Thierry » 03 Mar 2020, 14:27

Hello Aya,

Unfortunately TVPaint 10.5.7 does not work on macOS Catalina.
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Aya.S
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Aya.S » 04 Mar 2020, 11:50

Thierry wrote:
03 Mar 2020, 14:27
Hello Aya,

Unfortunately TVPaint 10.5.7 does not work on macOS Catalina.
Thank you for letting me know Thierry.
Would you know if TVPaint 10.5.7 works on Mac OS High Sierra?

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Thierry
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Thierry » 04 Mar 2020, 14:05

On High Sierra it's fine :)
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Klaus Hoefs
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Klaus Hoefs » 22 Apr 2020, 18:27

Will there be a fix for Catalina ? (When ?)
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scribblyscrawly
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by scribblyscrawly » 27 Apr 2020, 21:03

I was forced to buy a new Mac when my old one died. The new one runs Catalina. Now TVP 10 doesn't work any more... :(

So I too would like to know if there is a planned fix, and when this might happen.

Please?

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slowtiger
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by slowtiger » 28 Apr 2020, 09:36

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Last edited by slowtiger on 28 Apr 2020, 11:33, edited 1 time in total.
TVP 10.0.18, Mac Pro Quadcore 3 GHz, 16 GB RAM, OS 10.11, QT 7.7.3

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JeremyN
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by JeremyN » 28 Apr 2020, 10:00

Hello,

Unfortunaly, the only version of TVPaint that will works on MacOS Catalina is TVPaint 11 in 64bits.
You can install TVPaint 10 in 64 bits on Catalina but the only thing you will get is a grey window because the source code is too old to work properly on the current MacOS.

I'm sorry to say that there is no planned fix for TVPaint 10 because we don't support this version anymore. Moreover, an update could lead to more bugs and make the software unstable.
If you want to continue to use TVPaint on MacOS Catalina, you should get TVPaint 11.

You can contact our commercial team if you want more informations about upgrading your TVPaint 10 to TVPaint 11.
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Klaus Hoefs
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Klaus Hoefs » 29 Apr 2020, 19:39

"Unfortunaly, the only version of TVPaint that will works on MacOS Catalina is TVPaint 11 in 64bits."

That's what I have, and even following your "workaround"-steps in the documentation, the Sentinel Driver doesn't work.

BTW I made a look into the HD-program folder after having deleted the old Sentinel-Folder (as recommended in the "workaround" -manual) and having done the a new fresh install-process also, - there is no new folder "Sentinal" again (?). Does this mean the installer doesn't work ?
Also no entry in the Settings/Security/General -tab. ( ?)
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Klaus Hoefs
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Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Post by Klaus Hoefs » 29 Apr 2020, 20:03

Problem solved :lol:

The blocking devil was an older protection app (Sophos).
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