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Julius
Posts: 3
Joined: 11 Sep 2017, 07:43

Corrupted TVPaint File

Post by Julius » 11 Sep 2017, 09:55

Hello everyone!

Please help! My pc suddenly power down while i was working after that a TVP file became corrupted and i can't open it. First when i try, the TVP open only a blank and if I try again get frozzen. The size and the last save of file is there but olso apear a question mark. There is one month of my work.
With shadow explorer i saved an older version but there is still missing important part of my work.
Can somebody help me?
I am using TVP 10 (10.5.5-32 bits)
Wacom cintiq 21
Windows 7 professional (64 bites)
Intel Core 2 Quad CPU Q9300 2.50 GHz, RAM 4 GB

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Elodie
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Posts: 12895
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Corrupted TVPaint File

Post by Elodie » 11 Sep 2017, 12:31

You can upload the file on wetransfer and send it to me by private message.
Questions or problems regarding the forum ? Please contact me by PM
Question regarding TVPaint or need a quotation ? Please contact me by email

Julius
Posts: 3
Joined: 11 Sep 2017, 07:43

Re: Corrupted TVPaint File

Post by Julius » 11 Sep 2017, 15:08

Thank you for answer! I have already sent you the link on private.

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Thierry
Site Admin
Posts: 1637
Joined: 07 Jan 2013, 08:28

Re: Corrupted TVPaint File

Post by Thierry » 11 Sep 2017, 15:15

Julius wrote:
11 Sep 2017, 09:55
I am using TVP 10 (10.5.5-32 bits)
By the way, I also advise you to update to the last version of TVPaint 10, v10.5.7 :)
P.S. Si votre question a trouvé réponse, marquez votre sujet comme Résolu.
P.S. If your question has been answered, mark your topic as Solved.

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Julius
Posts: 3
Joined: 11 Sep 2017, 07:43

Re: Corrupted TVPaint File

Post by Julius » 11 Sep 2017, 15:41

Thank you for advice, I will !

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