Search found 7 matches

by marylou
23 Aug 2016, 21:05
Forum: Technical Support
Topic: Major Issues with Windows 10 Anniversary Update
Replies: 42
Views: 28448

Re: Major Issues with Windows 10 Anniversary Update

Hi, there's definitely a major compatibility issue with the 1607 update of windows 10, did you manage to isolate the problem and can we expect a solution soon ? I'll try to revert to a previous update but it's important that this software works with the current windows version. thank you edit: I'm n...
by marylou
29 Sep 2015, 17:41
Forum: Technical Support
Topic: How to desable stroke animator
Replies: 13
Views: 3857

Re: How to desable stroke animator

Elodie wrote:Here it has nothing to do with the config, it is a bug or something.
yes indeed,you're right it didn't work, do you have any idea of what we should do ?
by marylou
29 Sep 2015, 15:14
Forum: Technical Support
Topic: How to desable stroke animator
Replies: 13
Views: 3857

Re: How to desable stroke animator

Thanks Mads, I will try !
by marylou
29 Sep 2015, 11:57
Forum: Technical Support
Topic: How to desable stroke animator
Replies: 13
Views: 3857

Re: How to desable stroke animator

Oh god, yes you're right ! I just thought the checkbox was not visible but still checkable :shock: Marylou, are you using the Standard Edition on Mac ? Hi Elodie, we are indeed using the standard edition on mac ;) Have you tried a new configuration? a new configuration ? as in on another operating ...
by marylou
29 Sep 2015, 11:44
Forum: Technical Support
Topic: How to desable stroke animator
Replies: 13
Views: 3857

Re: How to desable stroke animator

Elodie wrote:Oh god, yes you're right ! I just thought the checkbox was not visible but still checkable :shock:

Marylou, are you using the Standard Edition on Mac ?
Hi Elodie, we are indeed using the standard edition on mac ;)
by marylou
29 Sep 2015, 11:43
Forum: Technical Support
Topic: How to desable stroke animator
Replies: 13
Views: 3857

Re: How to desable stroke animator

it seems unchecked but it's still activated.
as Mads said, it looks like a bug, any chance the TVP team know about it and how I could fix it ?
haha we are quite tired at the studio to hit ctrl instead of alt and have an animated stroke to undo :)
tanks a lot for you quick reply as usual !
by marylou
28 Sep 2015, 13:07
Forum: Technical Support
Topic: How to desable stroke animator
Replies: 13
Views: 3857

How to desable stroke animator

when going in preferences, i can't uncheck animator stroke is this normal ?
Screen Shot 2015-09-28 at 14.05.30.png
Screen Shot 2015-09-28 at 14.05.30.png (28.59 KiB) Viewed 3857 times