Search found 13 matches

by MBThomas
22 May 2018, 21:17
Forum: Technical Support
Topic: TVPaint Login Problems
Replies: 1
Views: 667

TVPaint Login Problems

Okay, I've been having this problem since last week and nobody has helped me with this problem since last week. I tried to make an account on the main website and for some reason, it refuses to make the account. I tried to sign up but once I submit my info, it says "Could not create account" despite...
by MBThomas
17 May 2018, 18:45
Forum: Technical Support
Topic: Mac OS High Sierra (update 01/08/2018)
Replies: 52
Views: 21116

Re: Mac OS High Sierra (update 15/03/2018)

I've tried the updated installation tutorial multiple times and yet for some reason, it still doesn't read my dongle.

I'm not going to spend $700 to get a new disc.
by MBThomas
17 May 2018, 17:42
Forum: Technical Support
Topic: Dongle doesn't work anymore!
Replies: 14
Views: 3374

Re: Dongle doesn't work anymore!

I've done that multiple times and it still didn't notice my dongle.
by MBThomas
16 May 2018, 05:35
Forum: Technical Support
Topic: TVPaint User Accounts are now available !
Replies: 19
Views: 12928

Re: TVPaint User Accounts are now available !

Hi.
I just recently found out about the user accounts and for some reason when I tried to log in or reset my password, it tells me that my email is invalid.
https://flic.kr/p/25QmUCM
https://flic.kr/p/25QmUEF
by MBThomas
15 May 2018, 18:43
Forum: Technical Support
Topic: Dongle doesn't work anymore!
Replies: 14
Views: 3374

Re: Dongle doesn't work anymore!

I'm having the same problem. I even downloaded the new version of the sentinel protector and TVPaint still doesn't recognize my dongle. It doesn't help that I had just recently recovered from a massive reboot of my iMac. :(
by MBThomas
27 Jul 2017, 22:16
Forum: Technical Support
Topic: Fullscreen Troubleshooting
Replies: 1
Views: 1842

Fullscreen Troubleshooting

I'm not sure if anybody has had this problem. But whenever I open TVPaint Pro 11.06 the window appears on my desktop but not on my Cintiq display. Once I take it off of full-screen mode, it shrinks into itself and disappears. It doesn't exactly crash, the window is still there it's just "invisible" ...
by MBThomas
11 Jan 2016, 07:21
Forum: Technical Support
Topic: When will TVPaint 11.0.3 be available?
Replies: 2
Views: 4153

Re: When will TVPaint 11.0.3 be available?

Thank you, Elodie. That seemed to fix the problem.
by MBThomas
09 Jan 2016, 17:12
Forum: Technical Support
Topic: When will TVPaint 11.0.3 be available?
Replies: 2
Views: 4153

When will TVPaint 11.0.3 be available?

I use a Mac OSX and I've been having a few issues with my copy of TVPaint 11 pro ever since I upgraded to El Capitan. For example, when ever I open the program most of the custom panels I've made disappear and I have to rebuild them all over again. Also, every time I close the program a window pops ...
by MBThomas
11 Apr 2015, 19:50
Forum: Technical Support
Topic: Storyboard/Animatic Inquiry
Replies: 1
Views: 1380

Storyboard/Animatic Inquiry

Hi there, I just recently acquired TVPaint Pro 11 and I'm trying to learn how to use the "project" panel to create storyboards and animatics. I think I understand most of it. However, there is one thing that I've been meaning to ask in regards to maintaining consistency with my storyboards. Is there...
by MBThomas
26 Jun 2013, 00:22
Forum: Technical Support
Topic: Audio Playback not working
Replies: 3
Views: 1580

Re: Audio Playback not working

Actually, I figured out the problem. I forgot to enable the sound. I feel like an idiot.
by MBThomas
25 Jun 2013, 02:28
Forum: Technical Support
Topic: Audio Playback not working
Replies: 3
Views: 1580

Audio Playback not working

I've been using TVpaint standard for about 2 months now and through out that time I've never had any problems with it until now. Recently the audio playback has been acting up. First the rate started to decrease automatically, then it stopped playing back entirely (no matter which project I chose). ...
by MBThomas
15 Apr 2013, 21:46
Forum: Technical Support
Topic: I have not received my unlock code
Replies: 1
Views: 1188

I have not received my unlock code

Probably too soon to bring this up. But I just installed my copy of TVPaint 10 on friday I tried to register it as soon as I got it installed. I've sent the lock code multiple times yet I haven't heard back from them since.
by MBThomas
14 Apr 2013, 14:48
Forum: Technical Support
Topic: Sound conversion problems
Replies: 27
Views: 13677

Sound conversion problems

I'm not sure if anybody else has had this problem before, but whenever I import sound into TVPaint, the pitch is altered and the tempo is sped up. No mater which format I save the original audio file, it always end up sounding high pitched when I import it to TVPaint. Is there a way to fix this prob...