Search found 518 matches

by Thierry
Yesterday, 15:13
Forum: Technical Support
Topic: FXstack management
Replies: 8
Views: 129

Re: FXstack management

Indeed, impressive :shock:
by Thierry
10 Jan 2018, 08:37
Forum: Technical Support
Topic: Tv Paint Installation
Replies: 7
Views: 333

Re: Tv Paint Installation

Hi Bea,

As you are using Sierra, I advise you to use these drivers instead:
SentinelProtectioninstaller-7.4.2.tar
(1.32 MiB) Downloaded 10 times
Can you install them and see if it works ?
by Thierry
09 Jan 2018, 10:29
Forum: Technical Support
Topic: TVPaint User Accounts are now available !
Replies: 17
Views: 1874

Re: TVPaint User Accounts are now available !

Should be fixed now.
by Thierry
05 Jan 2018, 14:58
Forum: Off Topic Discussions
Topic: Could there be a future for TVPaint iPad ?
Replies: 4
Views: 380

Re: Could there be a future for TVPaint iPad ?

when might this be available?
When it's ready :)
by Thierry
02 Jan 2018, 08:35
Forum: Made with TVPaint
Topic: Happy 2018!
Replies: 13
Views: 537

Re: Happy 2018!

Happy new year !
by Thierry
13 Dec 2017, 10:55
Forum: Technical Support
Topic: Special characters in the storyboarding export.
Replies: 9
Views: 439

Re: Special characters in the storyboarding export.

It's more a bug than a feature request, indeed.
I will move the topic to the appropriate section :)

In the meantime, could you send us your project with the special Hungarian characters ?
It will help us a lot for fixing the bug.
by Thierry
13 Dec 2017, 10:24
Forum: Technical Support
Topic: Mac menu covering TVpaint
Replies: 5
Views: 415

Re: Mac menu covering TVpaint

Hi Bridagiers, To fix this, click with the left mouse button on one of the corner of the window and maintain it (like if you want to resize it) then, press the button Alt and don't release it. Then drag your mouse. The window should normally schrink and the title bar will appear so you will be able ...
by Thierry
21 Nov 2017, 13:44
Forum: Technical Support
Topic: Exporting into After Effects
Replies: 7
Views: 3294

Re: Exporting into After Effects

irisfrankhuizen wrote:
16 Nov 2017, 19:15
Hi Thierry! Would it be possible to send me the same one? I have the same issue as Joanna.

Many thanks,
Iris
What I sent to Joanna at the time is now available in TVPaint 11.0.8
You can now export in JSON in the Export Panel > Clip Structure tab !
:)
by Thierry
14 Nov 2017, 08:32
Forum: Technical Support
Topic: My file is corrupted and need some help
Replies: 7
Views: 690

Re: My file is corrupted and need some help

redmoon30 wrote:
13 Nov 2017, 23:59
TvPaint Pro 9(9.5.3) , 64bit
First of all, try to update your software, we did a lot of updates and bugfixes in version 9 after v9.5.3.
Go to the "Help" main menu, and then "Check for updates".
by Thierry
13 Nov 2017, 16:02
Forum: Technical Support
Topic: dongel doesn't work
Replies: 3
Views: 497

Re: dongel doesn't work

The Sentinel drivers that were shipped with TVPaint Animation 9 no longer work on the recent versions of macOS. I have uploaded the Sentinel on our server, here's a link: https://owncloud.tvpaint.com/index.php/s/IYbwLMEUgsVQ6yn When I buy tvpaint11 pro, will I be alble to work with the tvpaint 9 pro...
by Thierry
13 Nov 2017, 14:42
Forum: Technical Support
Topic: Significant lag in the freehand lasso tool after recent update
Replies: 7
Views: 679

Re: Significant lag in the freehand lasso tool after recent update

Hello tribute27,

Is the bug happening on Windows or on Mac ?
by Thierry
13 Nov 2017, 12:10
Forum: Technical Support
Topic: TVPaint User Accounts are now available !
Replies: 17
Views: 1874

Re: TVPaint User Accounts are now available !

Sewie wrote:
13 Nov 2017, 11:34
I did not receive an invitation either, but when I try to create an account via the website I get this message:
Another user is already registered using this email address.
Check your PMs :)
by Thierry
13 Nov 2017, 11:59
Forum: Technical Support
Topic: TVPaint User Accounts are now available !
Replies: 17
Views: 1874

Re: TVPaint User Accounts are now available !

I can see my invoices, but I can't download them. The file-size seems to be 0kb. I have the same issue. The invoice is listed but I'm unable to download it. Also, an invoice seems to be present but when attempting to download it message says "file not found" Issue confirmed, we'll look into this. F...
by Thierry
13 Nov 2017, 09:18
Forum: Technical Support
Topic: TVPaint User Accounts are now available !
Replies: 17
Views: 1874

Re: TVPaint User Accounts are now available !

I can see my invoices, but I can't download them. The file-size seems to be 0kb. I have the same issue. The invoice is listed but I'm unable to download it. Also, an invoice seems to be present but when attempting to download it message says "file not found" Issue confirmed, we'll look into this. E...
by Thierry
06 Nov 2017, 13:28
Forum: Technical Support
Topic: TVPaint User Accounts are now available !
Replies: 17
Views: 1874

TVPaint User Accounts are now available !

Réseaux_paysage_Web.png Hello everyone ! The TVPaint User Accounts are now available on our website. In this post, I'll guide you through the steps to activate it. First of all, you are going to receive an email from odoo-account@tvpaint.fr, which will look like this: 1_mail-invit.PNG If you click ...