Search found 578 matches

by Thierry
17 Sep 2018, 07:48
Forum: Technical Support
Topic: How to get Unlock Code?
Replies: 4
Views: 78

Re: How to get Unlock Code?

Yes, you'll have access to your codes once the payment has been processed, so it should be today :)
by Thierry
14 Sep 2018, 09:29
Forum: Technical Support
Topic: Timeline Notes not transferring to Split Clips
Replies: 1
Views: 42

Re: Timeline Notes not transferring to Split Clips

Hi David,

This is indeed a bug, and it's been added in our todo-list.
by Thierry
03 Sep 2018, 13:36
Forum: Technical Support
Topic: File size growing unusually large
Replies: 3
Views: 91

Re: File size growing unusually large

He is making a short film that is 3.5 minutes long . His storyboards are all in a single .tvpp file , but I showed him how to break it up into Clips (scenes) . There are 41 Clips . There is a music track (song) that runs the duration of the 3.5 minutes. Most of the scenes have 3 - 7 layers , with s...
by Thierry
31 Aug 2018, 14:26
Forum: Contents Sharing
Topic: Export TVPaint - Import After Effects 1.0.4
Replies: 115
Views: 87221

Re: Export TVPaint - Import After Effects 1.0.4

roger_maus wrote:
31 Aug 2018, 11:52
TVpaint (9.5.3)
...
Can you help me? What's my mistake?
You should update your TVPaint version first.
Go to the Help main menu, then click on Check for updates. Your browser will open and should let you download the last v9 version :)
by Thierry
29 Aug 2018, 09:41
Forum: Feature & Improvement requests
Topic: Compatability with Toon Boom products
Replies: 4
Views: 232

Re: Compatability with Toon Boom products

Well, that is an interesting request. If I wanted to be cynical, I would say: Why aren't you posting on Toomboon forums that it would be nice if the next TB version would be able to fully integrate TVPaint Animation ? How would you expect TB to react ? On a more serious note, the likelihood of somet...
by Thierry
28 Aug 2018, 08:13
Forum: Technical Support
Topic: Recent files menu item displays corrupt paths on Mac
Replies: 2
Views: 117

Re: Recent files menu item displays corrupt paths on Mac

Hello Soom,

Which version of TVPaint 11 are you using ? Standard or Pro, and which version number (11.0.8?)

Best,
by Thierry
27 Aug 2018, 08:47
Forum: Technical Support
Topic: Crash Issue, and preferences Not saving..
Replies: 6
Views: 404

Re: Crash Issue, and preferences Not saving..

Hello MindChamber,

What is your TVPaint version? (10.?.? or 11.?.?)
by Thierry
06 Aug 2018, 12:45
Forum: Technical Support
Topic: Accidentally deleted an FX preset
Replies: 7
Views: 464

Re: Accidentally deleted an FX preset

4degrees wrote:
03 Aug 2018, 17:41
I never knew that was an option, why would Mac hide the library?
I wish I knew...
4degrees wrote:
03 Aug 2018, 17:41
Anyways, thank you so very much, but one last thing... I found the FX files but am given a "bad or corrupt bin file" notification when I try to import it. We're almost there!
Can you send them to me ?
by Thierry
03 Aug 2018, 10:24
Forum: Technical Support
Topic: Accidentally deleted an FX preset
Replies: 7
Views: 464

Re: Accidentally deleted an FX preset

On Mac, the config folder is located in the User Library. In the Finder, click on the "Go" menu, then keep the Alt button pressed, and click on "Library. There, look for a folder named "tvp animation 11" or "tvp animation 11 pro" :) Not sure this is worthy a Feature & Improvement request so I'll jus...
by Thierry
31 Jul 2018, 08:06
Forum: Technical Support
Topic: Keeping file size down
Replies: 11
Views: 559

Re: Keeping file size down

Hello Ryan,

Indeed, keeping clips in separate projects help, especially if you have a lot of them (more than 25-30).
Also, make sure that "TVPP compression" is activated in the Preferences panel > Save tab.

Which are your project's dimensions ?
by Thierry
25 Jul 2018, 07:50
Forum: Off Topic Discussions
Topic: UFC Animation
Replies: 3
Views: 1889

Re: UFC Animation

Agreed, topic moved.
by Thierry
24 Jul 2018, 15:13
Forum: Technical Support
Topic: spnsrvmac liscence a nusiance
Replies: 7
Views: 1104

Re: spnsrvmac liscence a nusiance

Hello,

This is indeed the Sentinel drivers message.
Can you check if, in the Security and Privacy tab of the System Preferences, you have an option to allow the drivers ?

This may prevent this message from showing.

Best,
by Thierry
18 Jul 2018, 15:08
Forum: Technical Support
Topic: Preferences NOT saved after restart
Replies: 6
Views: 2284

Re: Preferences NOT saved after restart

Hi Peter,
i start up tvpaint and some of my last settings were not remembered...
Which settings ?
for instance:
the 'new layer presets' are not stored in the config.
I've checked in the config file, and the New Layer Presets are stored in it:
layerpresetconfig.PNG
layerpresetconfig.PNG (65.3 KiB) Viewed 1074 times
by Thierry
16 Jul 2018, 13:53
Forum: Feature & Improvement requests
Topic: More efficient organization of Custom Panels
Replies: 2
Views: 1045

Re: More efficient organization of Custom Panels

When a Custom Panel is dropped into the Drawer on the left or right side , I would like the custom panels to automatically be stacked in alphabetical order. I also have a ton of panels and when I put them in the Right Drawer I put them in order of importance (the ones I'm currently using on top, an...
by Thierry
16 Jul 2018, 12:58
Forum: Technical Support
Topic: About the Educational License..
Replies: 1
Views: 863

Re: About the Educational License..

Hello Moonflower! The certificate of scholarship will do. After your purchase, just send it send it to student[at]tvpaint.fr :) I will be locking this topic, because discussions about purchases, licenses and codes are not something that should be discussed on the forums. If you have more questions a...