Search found 542 matches

by Thierry
16 Apr 2018, 12:25
Forum: Off Topic Discussions
Topic: All about DONGLE
Replies: 10
Views: 621

Re: All about DONGLE

:D
by Thierry
16 Apr 2018, 08:14
Forum: Made with TVPaint
Topic: Drawn with TVPaint
Replies: 3
Views: 4895

Re: Drawn with TVPaint

Thank you for your kind comments, Lam Giang. And thank you for specifying that your reply was for toonybrain; there seems to be someone (Mr. Animationriver) who posted his work on my thread which has left me uncertain about to whom replies are directed... :? I've moved the posts concerning Animatio...
by Thierry
16 Apr 2018, 08:03
Forum: Made with TVPaint
Topic: My Dog Tulip now free
Replies: 7
Views: 240

Re: My Dog Tulip now free

Good news Paul !

By the way, I've split the topic, which was initially created by toonybrain for his art :)
by Thierry
12 Apr 2018, 12:36
Forum: Technical Support
Topic: Sound file crashes TVPaint
Replies: 4
Views: 179

Re: Sound file crashes TVPaint

Hi Ryan, I moved your topic in the correct section. We will need more information on your issue: When you have an issue with TVPaint Animation, please, don't forget to precise important details : • What is your OS and its version : - Mac OSX 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10...
by Thierry
10 Apr 2018, 07:25
Forum: Technical Support
Topic: Upgrading TVPaint Mid-Project
Replies: 1
Views: 181

Re: Upgrading TVPaint Mid-Project

Hello goose, The current version I have on my computer is 11 Pro (11.0.0- 64 bits) This is a very outdated version of TVPaint 11 (it's the one that came out in February 2015). I strongly advise you to update to the latest version, 11.0. 8 . Go to the Help > Check for Updates main menu. We've fixed a...
by Thierry
09 Apr 2018, 08:02
Forum: Technical Support
Topic: Layers Issue
Replies: 2
Views: 221

Re: Layers Issue

To add to furushil's post, to uncollapse a layer, click on the "+" button left to its name :)
by Thierry
04 Apr 2018, 08:22
Forum: Technical Support
Topic: Download for TVPaint version 10.5
Replies: 6
Views: 528

Re: Download for TVPaint version 10.5

Hi Janet,

The issue you are having should have been fixed now.
Can you try to download the software again ?

Best,
by Thierry
26 Mar 2018, 12:41
Forum: Technical Support
Topic: Download for TVPaint version 10.5
Replies: 6
Views: 528

Re: Download for TVPaint version 10.5

There was indeed an error on the website this week-end, and it has been resolved.
So I advise you to try again :)
by Thierry
22 Mar 2018, 12:37
Forum: Technical Support
Topic: Corrupt File and Update Tvpaint 10
Replies: 2
Views: 314

Re: Corrupt File and Update Tvpaint 10

Hi Ilkyra,

I will send you an email with your fixed file, and the download instructions :)
by Thierry
21 Mar 2018, 08:51
Forum: Technical Support
Topic: Haven't received any info on order yet
Replies: 1
Views: 261

Re: Haven't received any info on order yet

Hello,

Someone from our accounting team will be in contact with you today :)

As discussions about purchases and licences is not something that should be done on a public forum, I will lock this topic.
by Thierry
13 Mar 2018, 14:57
Forum: Technical Support
Topic: Installing TV Paint 10 Pro 64 bit on network
Replies: 2
Views: 525

Re: Installing TV Paint 10 Pro 64 bit on network

Hi Stephan,

I'm going to send you an email very soon with the instructions.

Best regards,
by Thierry
13 Mar 2018, 14:40
Forum: Technical Support
Topic: tv_restorebrush "animinvert" bug
Replies: 3
Views: 521

Re: tv_restorebrush "animinvert" bug

The problem only arises in TVPaint Standard version. I've tested this with the Pro demo and it behaves exactly as expected. A little further testing also showed that many, perhaps all, of the problems I've been posting in the George discussion board related to tv_restorebrush - do not affect the Pr...
by Thierry
13 Mar 2018, 14:37
Forum: Technical Support
Topic: FXstack management
Replies: 14
Views: 1741

Re: FXstack management

You need to click near the FX name, hold, then drag. Clicking elsewhere won't work.

There might be something to look at on our side for this...
by Thierry
13 Mar 2018, 14:35
Forum: Technical Support
Topic: Mac OS High Sierra
Replies: 26
Views: 8656

Re: Mac OS High Sierra

Yeah, it seems that there is a lot of issues with the "Allow" button in High Sierra :/ According to what I've read on Apple forums, if you have 3rd-party software that can intercept and/or emulate your mouse movements and clicks, you will not be able to click on the "Allow" button. Here's some threa...
by Thierry
13 Mar 2018, 14:05
Forum: Technical Support
Topic: Space for eraser
Replies: 5
Views: 562

Re: Space for eraser

By the way nailbombin, if you want to change the shortcuts (to make them how you were used to in the previous version for example), you can go in the Edit > Shortcuts... main menu (or hit Ctrl+K) :)