Search found 566 matches

by Thierry
Today, 15:08
Forum: Technical Support
Topic: Preferences NOT saved after restart
Replies: 6
Views: 1225

Re: Preferences NOT saved after restart

Hi Peter,
i start up tvpaint and some of my last settings were not remembered...
Which settings ?
for instance:
the 'new layer presets' are not stored in the config.
I've checked in the config file, and the New Layer Presets are stored in it:
layerpresetconfig.PNG
layerpresetconfig.PNG (65.3 KiB) Viewed 15 times
by Thierry
16 Jul 2018, 13:53
Forum: Feature & Improvement requests
Topic: More efficient organization of Custom Panels
Replies: 2
Views: 65

Re: More efficient organization of Custom Panels

When a Custom Panel is dropped into the Drawer on the left or right side , I would like the custom panels to automatically be stacked in alphabetical order. I also have a ton of panels and when I put them in the Right Drawer I put them in order of importance (the ones I'm currently using on top, an...
by Thierry
16 Jul 2018, 12:58
Forum: Technical Support
Topic: About the Educational License..
Replies: 1
Views: 35

Re: About the Educational License..

Hello Moonflower! The certificate of scholarship will do. After your purchase, just send it send it to student[at]tvpaint.fr :) I will be locking this topic, because discussions about purchases, licenses and codes are not something that should be discussed on the forums. If you have more questions a...
by Thierry
16 Jul 2018, 12:38
Forum: Feature & Improvement requests
Topic: Interface UNDO
Replies: 2
Views: 56

Re: Interface UNDO

I really like this idea too! It could be quite complicated to implement (as in we'd have to create a new type of Undo that would be specific to the interface) and take a lot of time as we'd have to revisit each source code file that has something related to the interface (i.e. resizing a panel, chan...
by Thierry
12 Jul 2018, 10:22
Forum: Technical Support
Topic: Urgent - bad file, need help!!!
Replies: 1
Views: 51

Re: Urgent - bad file, need help!!!

Hi skomdra,

Upload the file (on WeTransfer for example) and send me the link in PM :)

Best,
by Thierry
11 Jul 2018, 15:12
Forum: Technical Support
Topic: Mac OS High Sierra (update 15/03/2018)
Replies: 47
Views: 13493

Re: Mac OS High Sierra (update 15/03/2018)

The DMGs should be updated now :)
by Thierry
02 Jul 2018, 12:46
Forum: Technical Support
Topic: Impossibility to activate demo
Replies: 2
Views: 94

Re: Impossibility to activate demo

Exactly what David said.
The demo version cannot be activated, so you will need to download the "normal" version on the website.

If the software does not appear on your User account, send me a PM with your dongle number and I'll fix it.

Best,
by Thierry
25 Jun 2018, 08:24
Forum: Technical Support
Topic: Trouble exporting from TVpaint to AfterEffects
Replies: 3
Views: 196

Re: Trouble exporting from TVpaint to AfterEffects

Hi JollyMark, There's a misconception on your part I think: TVPaint creates a JSON file (an universal data storing format), not a JSX file (which is a script file, used in After Effects). The AfterEffects Import script (the JSX file) can be found on the archive you get when you download the software...
by Thierry
20 Jun 2018, 09:32
Forum: Technical Support
Topic: Mac OS High Sierra (update 15/03/2018)
Replies: 47
Views: 13493

Re: Mac OS High Sierra (update 15/03/2018)

I'm going to send you an email this morning Elias.
by Thierry
19 Jun 2018, 09:03
Forum: Technical Support
Topic: TV Paint Freezes if idle too long
Replies: 3
Views: 327

Re: TV Paint Freezes if idle too long

Hi,

I've encountered the issue several times before, but it was only on Mac.
Which version of TVPaint are you using ? v10 or v11 ?

Best,
by Thierry
11 Jun 2018, 12:37
Forum: Technical Support
Topic: Can I duplicate my dongle
Replies: 3
Views: 319

Re: Can I duplicate my dongle

Agris wrote:
11 Jun 2018, 11:26
Thnx for the reply Thierry! I'll consider that. However I came up with a simple solution - I attached the dongle to my keychain, so it's always with me. Maybe this great solution will help also someone else
This is also a nice solution :D
by Thierry
11 Jun 2018, 09:37
Forum: Technical Support
Topic: Can I duplicate my dongle
Replies: 3
Views: 319

Re: Can I duplicate my dongle

Hello Agris,

As discussions surrounding purchases, dongles and licenses aren't something that should be done on a public forum, I advise you to use our Contact Form instead :)

Best,
by Thierry
11 Jun 2018, 09:04
Forum: Technical Support
Topic: Is it usual for TVpaint's demo version to crash very often?
Replies: 4
Views: 318

Re: Is it usual for TVpaint's demo version to crash very often?

That is indeed not normal at all.

Are you on Mac, Windows ?
Is it the 32-bits version or the 64-bits ?

Do you use a tablet ? If so, which one ?
by Thierry
07 Jun 2018, 14:37
Forum: Technical Support
Topic: All custom panels and actions disappeared
Replies: 10
Views: 2844

Re: All custom panels and actions disappeared

Here are the locations: Windows : C:\Users\<username>\AppData\Roaming\tvp animation 11 Mac : /Users/<username>/Library/tvp animation 11 To access it, click on the Go to menu, then keep the Alt key in: the Library folder will be displayed in the list. Linux : /home/<username>/.tvp/tvp animation 11 To...