Search found 571 matches

by Thierry
06 Aug 2018, 12:45
Forum: Technical Support
Topic: Accidentally deleted an FX preset
Replies: 7
Views: 179

Re: Accidentally deleted an FX preset

4degrees wrote:
03 Aug 2018, 17:41
I never knew that was an option, why would Mac hide the library?
I wish I knew...
4degrees wrote:
03 Aug 2018, 17:41
Anyways, thank you so very much, but one last thing... I found the FX files but am given a "bad or corrupt bin file" notification when I try to import it. We're almost there!
Can you send them to me ?
by Thierry
03 Aug 2018, 10:24
Forum: Technical Support
Topic: Accidentally deleted an FX preset
Replies: 7
Views: 179

Re: Accidentally deleted an FX preset

On Mac, the config folder is located in the User Library. In the Finder, click on the "Go" menu, then keep the Alt button pressed, and click on "Library. There, look for a folder named "tvp animation 11" or "tvp animation 11 pro" :) Not sure this is worthy a Feature & Improvement request so I'll jus...
by Thierry
31 Jul 2018, 08:06
Forum: Technical Support
Topic: Keeping file size down
Replies: 11
Views: 238

Re: Keeping file size down

Hello Ryan,

Indeed, keeping clips in separate projects help, especially if you have a lot of them (more than 25-30).
Also, make sure that "TVPP compression" is activated in the Preferences panel > Save tab.

Which are your project's dimensions ?
by Thierry
25 Jul 2018, 07:50
Forum: Off Topic Discussions
Topic: UFC Animation
Replies: 3
Views: 1587

Re: UFC Animation

Agreed, topic moved.
by Thierry
24 Jul 2018, 15:13
Forum: Technical Support
Topic: spnsrvmac liscence a nusiance
Replies: 7
Views: 802

Re: spnsrvmac liscence a nusiance

Hello,

This is indeed the Sentinel drivers message.
Can you check if, in the Security and Privacy tab of the System Preferences, you have an option to allow the drivers ?

This may prevent this message from showing.

Best,
by Thierry
18 Jul 2018, 15:08
Forum: Technical Support
Topic: Preferences NOT saved after restart
Replies: 6
Views: 2007

Re: Preferences NOT saved after restart

Hi Peter,
i start up tvpaint and some of my last settings were not remembered...
Which settings ?
for instance:
the 'new layer presets' are not stored in the config.
I've checked in the config file, and the New Layer Presets are stored in it:
layerpresetconfig.PNG
layerpresetconfig.PNG (65.3 KiB) Viewed 797 times
by Thierry
16 Jul 2018, 13:53
Forum: Feature & Improvement requests
Topic: More efficient organization of Custom Panels
Replies: 2
Views: 833

Re: More efficient organization of Custom Panels

When a Custom Panel is dropped into the Drawer on the left or right side , I would like the custom panels to automatically be stacked in alphabetical order. I also have a ton of panels and when I put them in the Right Drawer I put them in order of importance (the ones I'm currently using on top, an...
by Thierry
16 Jul 2018, 12:58
Forum: Technical Support
Topic: About the Educational License..
Replies: 1
Views: 673

Re: About the Educational License..

Hello Moonflower! The certificate of scholarship will do. After your purchase, just send it send it to student[at]tvpaint.fr :) I will be locking this topic, because discussions about purchases, licenses and codes are not something that should be discussed on the forums. If you have more questions a...
by Thierry
16 Jul 2018, 12:38
Forum: Feature & Improvement requests
Topic: Interface UNDO
Replies: 2
Views: 762

Re: Interface UNDO

I really like this idea too! It could be quite complicated to implement (as in we'd have to create a new type of Undo that would be specific to the interface) and take a lot of time as we'd have to revisit each source code file that has something related to the interface (i.e. resizing a panel, chan...
by Thierry
12 Jul 2018, 10:22
Forum: Technical Support
Topic: Urgent - bad file, need help!!!
Replies: 1
Views: 662

Re: Urgent - bad file, need help!!!

Hi skomdra,

Upload the file (on WeTransfer for example) and send me the link in PM :)

Best,
by Thierry
11 Jul 2018, 15:12
Forum: Technical Support
Topic: Mac OS High Sierra (update 01/08/2018)
Replies: 49
Views: 18252

Re: Mac OS High Sierra (update 15/03/2018)

The DMGs should be updated now :)
by Thierry
02 Jul 2018, 12:46
Forum: Technical Support
Topic: Impossibility to activate demo
Replies: 2
Views: 692

Re: Impossibility to activate demo

Exactly what David said.
The demo version cannot be activated, so you will need to download the "normal" version on the website.

If the software does not appear on your User account, send me a PM with your dongle number and I'll fix it.

Best,
by Thierry
25 Jun 2018, 08:24
Forum: Technical Support
Topic: Trouble exporting from TVpaint to AfterEffects
Replies: 3
Views: 1165

Re: Trouble exporting from TVpaint to AfterEffects

Hi JollyMark, There's a misconception on your part I think: TVPaint creates a JSON file (an universal data storing format), not a JSX file (which is a script file, used in After Effects). The AfterEffects Import script (the JSX file) can be found on the archive you get when you download the software...
by Thierry
20 Jun 2018, 09:32
Forum: Technical Support
Topic: Mac OS High Sierra (update 01/08/2018)
Replies: 49
Views: 18252

Re: Mac OS High Sierra (update 15/03/2018)

I'm going to send you an email this morning Elias.