Search found 711 matches

by Thierry
Yesterday, 14:21
Forum: Technical Support
Topic: Unable to Open file in TvPaint
Replies: 1
Views: 59

Re: Unable to Open file in TvPaint

Hi,

Can you upload your project somewhere (WeTransfer, Dropbox) and send me a PM with a download link?
We'll see what we can do :)
by Thierry
Yesterday, 13:47
Forum: Communauté Francophone
Topic: Impossible de se connecter au compte téléchargement
Replies: 3
Views: 43

Re: Impossible de se connecter au compte téléchargement

Bonjour Vent,

Je regarde ça et je t'envoie un MP.
by Thierry
27 Mar 2020, 17:53
Forum: Communauté Francophone
Topic: impossible d'exporter en format video ?
Replies: 9
Views: 600

Re: impossible d'exporter en format video ?

Bonjour Malika, désolé du retard. Je ne vois pas vraiment d'où peut venir le problème :/ Y a-t-il encore de la place sur le disque dur ? Avez-vous bien les droits d'accès corrects pour écrire sur le dossier en question ? Si vous tentez d'exporter dans un autre dossier, cela fonctionne-t-il ? Avez-vo...
by Thierry
27 Mar 2020, 16:20
Forum: Technical Support
Topic: Tv Paint Crashing while booting
Replies: 1
Views: 120

Re: Tv Paint Crashing while booting

Hello,

It's possible that there's a conflict with the Wacom drivers.
Can you open the Task Manager, and in the Process, look for these:
tablet_service.png
tablet_service.png (2.29 KiB) Viewed 110 times
If these process appear twice, terminate the duplicate ones, then try to restart TVPaint.
by Thierry
20 Mar 2020, 12:44
Forum: Communauté Francophone
Topic: impossible d'exporter en format video ?
Replies: 9
Views: 600

Re: impossible d'exporter en format video ?

Ouh là, c'est une version 9 que vous avez en fait :p
C'est quelle version exactement ? (menu Aide > À propos de TVPaint)
ça met sauvegarde de la séquence et non export en video
Ca par contre c'est normal.
by Thierry
18 Mar 2020, 17:43
Forum: Communauté Francophone
Topic: impossible d'exporter en format video ?
Replies: 9
Views: 600

Re: impossible d'exporter en format video ?

Bonjour Malika,

Est-ce que le logiciel vous affiche un message d'erreur lorsque vous tentez de faire un export vidéo ?
Pouvez-vous poster une capture d'écran de la fenêtre d'export avec vos paramètres ?

Bien à vous,
by Thierry
18 Mar 2020, 17:21
Forum: Technical Support
Topic: 'Display XSheet tab' option in Preferences does not saved for next time
Replies: 3
Views: 381

Re: 'Display XSheet tab' option in Preferences does not saved for next time

Huh, the same happens for me.
I've added it to our todo list, but don't expect this to be high priority (i.e. it won't be on the next update, maybe the one after).

//Edit: topic moved in the appropriate section
by Thierry
16 Mar 2020, 13:14
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 22
Views: 12130

Re: [macOS] Update on TVPaint 11.0.9 lag issue

Unfortunately we're going to have to delay that update.

Apologies everyone :(
by Thierry
16 Mar 2020, 13:09
Forum: Technical Support
Topic: Coronavirus COVID-19 and TVPaint
Replies: 6
Views: 7592

Coronavirus COVID-19 and TVPaint

Hello everyone, Due to the current Coronavirus COVID-19 situation, we had to change our habits, and we will all be working from home. This will obviously affect us, but rest assured that we will do our best to continue our daily work, but we might be a bit slower than usual. If you have any question...
by Thierry
12 Mar 2020, 12:25
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 22
Views: 12130

Re: [macOS] Update on TVPaint 11.0.9 lag issue

As a matter of fact, yes!
If everything goes right, we should release a software update before the end of next week, adressing the issue :)
by Thierry
09 Mar 2020, 10:47
Forum: Feature & Improvement requests
Topic: Need a script to Resize Multiplane Camera project
Replies: 5
Views: 2533

Re: Need a script to Resize Multiplane Camera project

I've checked in the George command index, and there isn't any command related to the Multiplane Camera, as the FX is way too complex for that. So unfortunately, it's not possible, and I cannot guarantee that it will be done. I don't see any "easy" alternative to do it either. I've thought of exporti...
by Thierry
05 Mar 2020, 15:20
Forum: Feature & Improvement requests
Topic: HUD and UI should not be subjected to Guide snap
Replies: 2
Views: 1181

Re: HUD and UI should not be subjected to Guide snap

O_o

I wasn't even aware that this was a thing.
We'll have a look at it. It won't be in the upcoming update, but we'll see for the one after that.
by Thierry
03 Mar 2020, 14:27
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 98
Views: 133722

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Hello Aya,

Unfortunately TVPaint 10.5.7 does not work on macOS Catalina.