Search found 683 matches

by Thierry
22 Jan 2020, 17:20
Forum: Comunidad Española
Topic: INSTALACIÓN DE LICENCIAS EN RED
Replies: 1
Views: 261

Re: INSTALACIÓN DE LICENCIAS EN RED

Hola,

Le invitamos a contactarnos para proceder a la instalacion en red: http://www.tvpaint.com/contact-us :)
by Thierry
22 Jan 2020, 16:54
Forum: Technical Support
Topic: Export from Tv-Paint to After Effects fails
Replies: 6
Views: 255

Re: Export from Tv-Paint to After Effects fails

Update on the issue: One of the studios having the problem sent me their files, and they were working on my side.
It turns out that I had the latest update, v17.0.2, and they had v.17.0.0.

Can you try to update your version of After Effects and see if it works?
by Thierry
22 Jan 2020, 16:12
Forum: Technical Support
Topic: Export from Tv-Paint to After Effects fails
Replies: 6
Views: 255

Re: Export from Tv-Paint to After Effects fails

We've had quite a few people reporting us that there's some issues with the Import script in the latest version of After Effects. I assume that Adobe must have changed something on their side, that cause problems with our script. We'll have to take a look at it. In the meantime, daninski's temporary...
by Thierry
22 Jan 2020, 10:37
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 18
Views: 4875

Re: [macOS] Update on TVPaint 11.0.9 lag issue

Unfortunately that won't be possible: we don't have a 64-bits version of TVPaint 11.0.8 Standard because it did not exist at the time (it only appeared with 11.0.9).

On the bright side, we believe we have a fix for the lag, it's currently being tested :)
by Thierry
21 Jan 2020, 15:08
Forum: Technical Support
Topic: Import Footage B/W distortion
Replies: 1
Views: 182

Re: Import Footage B/W distortion

Hello Niklas,

Cna you post a screenshot of the import panel, and another one of the result in TVPaint?

Best,
by Thierry
20 Jan 2020, 16:42
Forum: Technical Support
Topic: Importing EDL to Premiere
Replies: 4
Views: 335

Re: Importing EDL to Premiere

I don't think that we've modified anything on the EDL publishing in years (I'm almost ready to bet it hasn't changed since TVPaint 9)
I would assume that something changed on Premiere's side.

I'd like to know when the bug started to appear though.
by Thierry
20 Jan 2020, 15:51
Forum: Technical Support
Topic: exporting for finishing of in other software?
Replies: 11
Views: 6350

Re: exporting for finishing of in other software?

Hmm, that might be a bit complicated.
The correct way to do it would be to create a script like the After Effects one.

Does ToonBoom have a scripting language or something like that?
by Thierry
09 Jan 2020, 17:11
Forum: Technical Support
Topic: IMAGE GUIDE LAG
Replies: 3
Views: 422

Re: IMAGE GUIDE LAG

Bug confirmed on our side.
Next update should correct that :)
by Thierry
08 Jan 2020, 10:54
Forum: Technical Support
Topic: Need Help Scirpting - I keep getting Underteminenated Limits of Instruction Block
Replies: 6
Views: 530

Re: Need Help Scirpting - I keep getting Underteminenated Limits of Instruction Block

Svengali is right, in George, there's no THEN, and IF needs to be a basic true or false evaluation.
Your condition was way too complex for George, that's why it wasn't working.

Hironori Takagi's script is the correct way to do it.
by Thierry
06 Jan 2020, 12:08
Forum: Technical Support
Topic: Issue Opening a File
Replies: 1
Views: 305

Re: Issue Opening a File

Hello ashilshaji,

I'll download the file and keep you informed :)
by Thierry
30 Dec 2019, 11:19
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 18
Views: 4875

Re: [macOS] Update on TVPaint 11.0.9 lag issue

Don't know if it's maybe something to do with the Cintiq or Wacom drivers? It seems to be a lot more responsive when I use the mouse , but when I use my pen it starts acting up... Hmm... It's possible that Wacom drivers are acting funny, but artfx uses a non-Wacom tablet and has the problem too. Bu...
by Thierry
30 Dec 2019, 10:38
Forum: Technical Support
Topic: Customized Keyboard Shortcuts Disappearing ?
Replies: 7
Views: 790

Re: Customized Keyboard Shortcuts Disappearing ?

Usually when this happens, it's because the Preferences > Startup > Startup configuration setting isn't set to "Remember last used configuration".
by Thierry
17 Dec 2019, 16:26
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 18
Views: 4875

Re: [macOS] Update on TVPaint 11.0.9 lag issue

We've done more tests with our Cintiq 22 today (on our iMac 5k). Long story short: we're still unable to reproduce the lag you are describing. We created very big projects (10000 x 5000) and there's still no noticeable difference. Our initial tests were done with the 6.3.36-2 version of the Wacom dr...
by Thierry
13 Dec 2019, 11:11
Forum: Technical Support
Topic: Special->Shift tool moving pixels to the lower-right
Replies: 7
Views: 1031

Re: Special->Shift tool moving pixels to the lower-right

@termtvp: I'm very curious to know how you managed to geet this result, because while the Shift mode is indeed supposed to shift the image, I don't have this result on my tests.
Can you share your brush settings?
by Thierry
12 Dec 2019, 17:16
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 87
Views: 108292

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

I don't think there's a solution for this except force-quitting :( When working with cropped project, I'd recommand saving as soon as the cropping is done (and use multi-backups), so you won't lose it in case of a crash. P.S. While I'm here - can anyone tell me what is meant by the term "Proxy"? I d...