Search found 617 matches

by Thierry
03 Jul 2019, 15:02
Forum: Technical Support
Topic: Document files overtaking my desktop - are they needed?
Replies: 7
Views: 419

Re: Document files overtaking my desktop - are they needed?

I've changed it to Projects Save Directory as you suggested, but out of curiosity, what does that mean? Where will these "documents" be sent to now?
It means that the backup files will be saved in the same folder as your project :)
by Thierry
03 Jul 2019, 13:39
Forum: Technical Support
Topic: Document files overtaking my desktop - are they needed?
Replies: 7
Views: 419

Re: Document files overtaking my desktop - are they needed?

This is strange. One thing that pops in mind, is that these are duplicate backups of your projects, which are autosaved according to a setting you have in your prefs. So: go to Edit>Preferences>Save tab , and check if Multi-Backup is eabled, and the directory in Multi-Backup Directory - my bet is t...
by Thierry
03 Jul 2019, 13:33
Forum: Made with TVPaint
Topic: Genndy Tartakovsky's "Primal" made with TVPaint
Replies: 4
Views: 422

Re: Genndy Tartakovsky's "Primal" made with TVPaint

Oh, I remember Tartakovsky's name from the old Star Wars Clone Wars cartoon from 2003.
I'll definitely take a look at this!
by Thierry
02 Jul 2019, 10:15
Forum: Technical Support
Topic: How to Install & Setup TVPaint Network License
Replies: 1
Views: 167

Re: How to Install & Setup TVPaint Network License

Hello,

I'm going to send you an email very soon with the procedure :)

/Edit: email sent
by Thierry
01 Jul 2019, 15:52
Forum: Technical Support
Topic: Bad File error message
Replies: 2
Views: 229

Re: Bad File error message

If you can still open it then it should be good, but I would advise to save it as a new tvpp file, just in case.
by Thierry
27 Jun 2019, 10:27
Forum: Technical Support
Topic: HELP! TV.Paint File do not open!
Replies: 1
Views: 311

Re: HELP! TV.Paint File do not open!

Hello Edo,

Upload the file to, for example, WeTransfer, and send me the download link in a private message :)
Tv.paint 11.0.6 64bit
Also, I advise you to update to version 11.0.8 :)
by Thierry
21 Jun 2019, 13:51
Forum: Technical Support
Topic: Color Replacer FX issue
Replies: 8
Views: 550

Re: Color Replacer FX issue

The "Source Color" can only be picked from the canva/drawing zone because the color that is being replaced is from the image (which is in the canva/drawing zone).
It doesn't make any sense to pick the color from another source :)
by Thierry
21 Jun 2019, 13:24
Forum: Technical Support
Topic: Known Incorrect sRGB profile
Replies: 1
Views: 216

Re: Known Incorrect sRGB profile

Hhmm... This is an old bug.
A few years ago I shared a Photoshop script that allows you to export without the sRGB profile, thus preventing the error from happening: http://forum.tvpaint.com/viewtopic.php?f=11&t=9955

Can you try it to see if it still works?
by Thierry
21 Jun 2019, 11:02
Forum: Technical Support
Topic: JSON Import JSX Script doesn't work in AE CC 2019
Replies: 7
Views: 2872

Re: JSON Import JSX Script doesn't work in AE CC 2019

I've run some tests on both Windows 10 (I don't think we have any Windows 7 left, we all made the swtich to W10) and macOS Sierra 10.12.6. The After Effects version used for the test was AE 2019, v16.1.2, Build 55. I used the JSOn export in TVPaint 11.0.8 to export one of my tvpp files so the JSON f...
by Thierry
21 May 2019, 14:41
Forum: Technical Support
Topic: Grey screen when opening TVPaint 10
Replies: 1
Views: 554

Re: Grey screen when opening TVPaint 10

Check your emails :)
by Thierry
20 May 2019, 12:31
Forum: Technical Support
Topic: delete instance key in the panel missing
Replies: 3
Views: 745

Re: delete instance key in the panel missing

slowtiger wrote:
18 May 2019, 11:07
I think you just close the panel, then restart TVP.
That's what I would to as well.
And instead of "closing" the panel, I would rather "Delete" it instead (right click on the panel's title, "This panel" > "Delete").
by Thierry
17 May 2019, 16:10
Forum: Technical Support
Topic: Color Calibraion Question - Is TVPaint 11 "Color Managed" for Spyder5Express or SpyderX Elite?
Replies: 10
Views: 1323

Re: Color Calibraion Question - Is TVPaint 11 "Color Managed" for Spyder5Express or SpyderX Elite?

Hi TheQuestionMark, I'm going to answer in this thread instead of answering your email, if you don't mind :) Short answer to the thread's title: no . About the color management. The (C/C++ code) base of how colors and pixels are handled in the software hasn't changed a lot since the 90s, for a lot o...
by Thierry
07 May 2019, 15:05
Forum: Technical Support
Topic: My project disappeared - nothing in the timeline
Replies: 13
Views: 1561

Re: My project disappeared - nothing in the timeline

*issue solved via email with Bruce :)*
by Thierry
23 Apr 2019, 10:21
Forum: Technical Support
Topic: Please help! TVPaint won't recognize file.
Replies: 4
Views: 1044

Re: Please help! TVPaint won't recognize file.

Locking this topic, for obvious reasons.

If you really have a legit 10.0.16, then send me your dongle number via private message and we'll work this out.
by Thierry
09 Apr 2019, 09:16
Forum: Feature & Improvement requests
Topic: Layer name display need improvement (fix tooltip please)
Replies: 2
Views: 1279

Re: Layer name display need improvement (fix tooltip please)

Oh. This is indeed rather annoying.
I've added this request in the to-do list :)