Search found 21 matches

by Simone
08 Mar 2016, 14:00
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

To me it seems also pretty unpredictable, but at least when I'm doing the actions I mentioned it always occurs. Yes shwarzgrau, I meant that in my experience, replicating the actions you were doing doesn't always make the problem occur. I can't say if the problem ever happened to me even if I don't...
by Simone
04 Mar 2016, 06:24
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

I can draw, switch to another app and can still draw, IF the pen never looses its connection to the Cintiq or if you don't press something on the keyboard, while TVPaint isn't the active window. What would explain, why all people suffering from this bug using a second display. Can someone else conf...
by Simone
03 Mar 2016, 12:50
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

But you said that you had a similar issue, even if it's only when mirror display is activated, intuitively it seems that the cause of the issue could come from a similar kind of problem in tvp, isn't it? It's a wacom device with unresponsive pen after switching back and forth from tvp under Mac osx,...
by Simone
03 Mar 2016, 10:49
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

I really don't know, because I'm not a software engineer! I would imagine that is there some kind of log of what's happening in the software that maybe we can provide you; or otherwise some other informations that we can share to help you identify where is the problem. I think there should be a way ...
by Simone
03 Mar 2016, 08:56
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

Wait, I don't get it; if three people reported this problem here, using a mac with different cintiqs and this issue happens only in tvp11, the problem somewhere exists. How am I supposed to discover where does it come from??
by Simone
24 Feb 2016, 13:06
Forum: Technical Support
Topic: Click on soundtrack
Replies: 14
Views: 7883

Re: Click on soundtrack

I'm experiencing this problem in nomad version of tvp too
by Simone
12 Feb 2016, 19:54
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

I'm not in mirror display mode neither, I have an "extended display" through different monitors
by Simone
12 Feb 2016, 03:11
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

Are there any news about this issue? I tried upgrading to el capitan but I'm keeping having the same problem here too.. this is so annoying, each time I "go out" of tvp and come back I have to click randomly with the mouse and the cintiq stylus till the pen doesn't work again. I tried both in osx 10...
by Simone
22 Jan 2016, 16:54
Forum: Technical Support
Topic: A Question about Tablet PC, Android and Nomad
Replies: 50
Views: 33336

Re: A Question about Tablet PC, Android and Nomad

Hi, Here's my two cents about it: I tried for a couple of weeks the cintiq companion 2 and I choosed to send it back because it was really noisy and always heating. So I tried the Cintiq companion hybrid (the android ones) that was bundled with tvp nomad at a discounted price at that time and I real...
by Simone
14 Oct 2015, 09:15
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

Actually, it's not "random" : each time you get block with the pen, use a mouse or a trackpad. Hi Elodie, the strange thing in my experience is that it doesn't work immediately after using mouse or trackpad, I have to try several times switching to another app and back to tvp and it happens often t...
by Simone
09 Oct 2015, 23:08
Forum: Technical Support
Topic: Pen doesn't draw anymore, if used outside of TVPaint
Replies: 80
Views: 47430

Re: Pen doesn't draw anymore, if used outside of TVPaint

I'm having this problem too when switching to another app and coming back to tvp, pen keeps working fine outside of tvp but not in tvp, after clicking a few times with the mouse in tvp pen "randomly" works again, it is super annoying!
(i'm working with tvp 11 on mac OS X 10.10.5)
by Simone
08 Oct 2015, 01:24
Forum: Technical Support
Topic: The Creation Pack!
Replies: 3
Views: 2817

Re: The Creation Pack!

+1 for a more in depth presentation of the creation pack, I'd like to know about natural brushes contained too
by Simone
21 May 2015, 21:03
Forum: Technical Support
Topic: 2 questions: tvpaint 11 pro cintiq problem/ tvp 11 nomad que
Replies: 1
Views: 2261

Re: 2 questions: tvpaint 11 pro cintiq problem/ tvp 11 nomad

Ok, partly I solved the customization on cintiq hybrid buttons; updating wacom android software I saw that in the tvp shortcut preferences now I can customize six buttons of the cintiq... great!
I don't know if it is possible to customize the second pen button, I still didn't find a way.
by Simone
20 May 2015, 18:01
Forum: Technical Support
Topic: 2 questions: tvpaint 11 pro cintiq problem/ tvp 11 nomad que
Replies: 1
Views: 2261

2 questions: tvpaint 11 pro cintiq problem/ tvp 11 nomad que

Hi, Just upgraded to tvp 11 pro from 9.5 version a week ago and I find it fantastic! I'm having only a strange issue with the cintiq; it works well, then if I let the mac going to stop, when coming back to tvp it behaves like no input by the pen are accepted anymore.. I mean, I can move the cursor w...