Search found 18 matches

by chrisheadrick
31 Mar 2018, 18:56
Forum: Technical Support
Topic: Dongle doesn't work anymore!
Replies: 14
Views: 12084

Re: Dongle doesn't work anymore!

Could I possibly get a link for the proper dongle driver also? Mine stopped working, and I went to the Sentinel driver page listed in the FAQs, but--honestly--I don't know which driver to download....tried one, it didn't work.

Mac OS High Sierra 10.13.3

Thanks!

Chris
by chrisheadrick
20 Jan 2016, 20:01
Forum: Technical Support
Topic: Simple question!
Replies: 2
Views: 4254

Re: Simple question!

YES! That was it!
by chrisheadrick
20 Jan 2016, 02:00
Forum: Technical Support
Topic: Simple question!
Replies: 2
Views: 4254

Simple question!

For the first time ever after years of using the program, one of my layers on the Timeline shrunk down to a sliver, and I can't find a way to restore it! I had four layers going, each a different color; this one being blue. I hit something….a double click, or a wrong key, and the blue layer closed d...
by chrisheadrick
09 Nov 2015, 17:50
Forum: Technical Support
Topic: 'TV Paint has stopped working' error [Solved]
Replies: 5
Views: 8998

'TV Paint has stopped working' error [Solved]

Turned on my old desktop pc, hooked it up to my Cintiq and tried to run TV Paint and I get this error over and over: 'TV Paint has stopped working. A problem caused the program to stop working correctly.' It's an old computer, so I'm running TV Paint 9 on Windows 7. Searching online, it seems that t...
by chrisheadrick
28 Oct 2015, 23:07
Forum: Technical Support
Topic: Easy select/pickup question
Replies: 2
Views: 4729

Easy select/pickup question

In the past, when I have selected items, they have disappeared and popped up onto the tip of my pen to move around and be placed freely. Recently, something changed--now, when I select an item, it duplicates it….I carry one around on my pen, but the old image still stays there. I like the image to d...
by chrisheadrick
24 Sep 2015, 21:57
Forum: Technical Support
Topic: Simplest question ever...
Replies: 4
Views: 5308

Re: Simplest question ever...

Thank you thank you! About once a year, I must hit SHIFT B by mistake!
by chrisheadrick
24 Sep 2015, 18:44
Forum: Technical Support
Topic: Simplest question ever...
Replies: 4
Views: 5308

Simplest question ever...

....but it drives me nuts! Every once in a while--about once a year--I hit the wrong button on the keyboard and make my default white background disappear globally, replaced by the 'checkerboard' alpha channel pattern. How do I get my white background back, globally? Without it, I have to constantly...
by chrisheadrick
06 Jun 2014, 04:30
Forum: Technical Support
Topic: Two quick questions...
Replies: 7
Views: 7366

Two quick questions...

I upgraded recently to TVP10, and there are some small adjustments I had to make... 1. Any way to cut down on the good 1 inch + of vertical drawing space lost to the area between the Panel Window and the Timeline? That belt there...where sound files and other things go....has gotten thicker. Any way...
by chrisheadrick
22 Apr 2014, 18:26
Forum: Technical Support
Topic: Using Trial version with the dongle...
Replies: 8
Views: 9763

Re: Using Trial version with the dongle...

This is really frustrating.... Okay, so I installed TV Paint using the old Lock, Unlock codes from when I purchased the upgrade.... ...and the machine won't recognize the dongle. It's the same dongle I use at home. So, I suppose I didn't check the Sentinel Drivers check box, as in above? When does t...
by chrisheadrick
21 Apr 2014, 17:47
Forum: Technical Support
Topic: Using Trial version with the dongle...
Replies: 8
Views: 9763

Re: Using Trial version with the dongle...

Sounds great! ....but where do I find the dongle driver to download? Under 'Downloads' the only choices I find are: -- Download the Trial version -- Upgrade or update your license -- Try the Android OpenBeta -- User Guides -- Brochures and press kit -- Example files Please pardon if this is a ridicu...
by chrisheadrick
21 Apr 2014, 16:51
Forum: Technical Support
Topic: Using Trial version with the dongle...
Replies: 8
Views: 9763

Using Trial version with the dongle...

Really basic question.... I just upgraded TV Paint and have a dongle from my old version... Would like to work on TV Paint on vacation...loaded the trial version onto the computer at the place I'm staying, and was hopeing that by plugging in the dongle I could enable the restricted functions (like S...
by chrisheadrick
07 Jul 2009, 22:01
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Trouble exporting?
Replies: 7
Views: 21472

Re: Trouble exporting?

Argh. I thought that would be the answer!
by chrisheadrick
07 Jul 2009, 16:54
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Trouble exporting?
Replies: 7
Views: 21472

Re: Trouble exporting?

I'm using standard timeline, just trying to export my jpegs into another folder, so they can be used by someone else. Tried other destinations besides the desktop to no avail, and also created a new file with a single panel to no avail. I don't think it's a Boardamatic issue since I'm not trying to ...
by chrisheadrick
07 Jul 2009, 00:35
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Trouble exporting?
Replies: 7
Views: 21472

Re: Trouble exporting?

Ah, thanks--

yes, no progress bar....click SAVE and no popup window, export panel just sits there as if my sylus isn't clicking at all

I'm using Mirage Studio 1.5a with BoardaMatic?
by chrisheadrick
06 Jul 2009, 23:14
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Trouble exporting?
Replies: 7
Views: 21472

Trouble exporting?

Having trouble exporting my panels....never had this trouble before.... Browsed the folder on the desktop I wanted to save them in... Set format to JPEG as usual... Made sure to check "Background"... ...but when I hit the SAVE button, nothing happens. I've tried it with a variety of files. I recentl...